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This is a very great suggestion, I like it a lot, especially given what happened as a result of the Server Merge. It makes sense as a compensation, and hopefully a start to rebuilding any lost trust with EME that EU players understandably feel. While I'm not sure if it's an event that can be in the next patch, as there's also planning Naddic themselves have to do, I do believe it should still be done nevertheless.

I've passed this suggestion off to EME and I'll be talking about it during our weekly reports. If you, or anyone, feels that there's more to be said on this topic please feel free to comment.

I hope we are getting an official announcement of all the bugs EU players are experiencing and in case some are not fixable this should be communicated asap instead of being swept under the rug and left to be forgotten.
In my case the two bugs that are affecting me are not having the rare costumes frames and Purification/Hell progress being wiped out. I've been working with Closers support to get those two issues fixed and even though they're doing the best they can having in mind that probably they're overwhelmed by the amount of tickets opened due the server merge.

Rare Costumes Visual Frames
Probably the easiest one to "fix" by mailing the users their respective titles. I'm assuming that EME expected this to be fixed by the 1/31 hotfix but truth is that it wasn't.
Crafting a rare costume is not an easy task, even for "whales" as you may need to do several tries for one or more pieces that can involve different things: upgrading costumes to 3* assuming you have the necessary mats to do it, buying 3* costumes from BM or the simpler one, using costumes that you already have but not care if they're lost on the process of getting a rare costume. Basically, these are the reasons why these costumes are rarely seen on BM for a cheap price.
Everyone who crafted these costumes has their achievement that thankfully were not lost and should be enough proof that they should have those frames on certain characters.
The trickiest part would be frames gotten through 10/10 o 6/6 boxes. In my case I do have my Wolfgang affected by this, as I got the Meister Bündel for him and got the frame by spending $150 on the game. I have the receipt for it, so I assume that should be my other proof but, even though I already provided screenshots for that, 9 days later I still don't have said frames.
I know that some people may not be on the same boat as me for having the receipt for what I bought, especially if the boxes they got where through the MEGA Random Box or Golden Gift Boxes which I'm hoping EME is a bit lenient on that as you don't get a receipt or any proof that you got a rare costume box that way… Some may have videos or screenshots but probably not everyone has it.

Purification Achievement Progress has been wiped
This one is the most concerning one. Some people started since Puri was released to work towards those rewards, some being wings, accessories, among other stuff. This bug not only reset our progress through those rewards, but it also makes us start Purification and Contamination Hell from scratch and now we need to get levels 5-6 unlocked.
Yod and Nitocris can be easily unlocked in one day but Tindalos and Harpas need a lot of work:

• Clearing levels 1-2 requires: 1) 3 lvl 1 boss runs, 2) 5 lvl 2 boss runs, and 3) 10 side runs. For elite/platinum players you can do it in 2~3 days but for regular players you need 4 days which is still a week of waiting as we don't have these runs available every day.
• Clearing levels 3-4 requires: 1) 5 lvl 3 boss runs, 2) 10 lvl 4 boss runs, and 3) 20 side runs. This one is at least 5 days of work for elite/platinum and again, counting the stages availability this could translate to around week and a half of work.

Once you actually unlock those levels you restart your work towards the rewards which not only you may have lost from 1 to 199 runs but you also lost 23 boss runs that you had to do to unlock something you already had.

I've read some comments that we have the chance to have double rewards which is actually a slap on the face, not a good thing. If you managed to clear any of the accessories, wings or iris quests then yes, you may aim to get them again and maybe you'll have a spare set of accs that can tune differently like trying a PVP build or if you are PVPer then create a PVE build but if you are on the sad end that had 10, 100, 199 runs towards any of those quests is simply awful to hear that you have to start all over again especially when the players know the effort and time we need to invest to do 200 runs:

• 200 runs for Tindalos/Harpas = 14 weeks of work for elite/plat and 20 for regular users
• 200 runs for Yod/Nitocris = 34 weeks for elite/plat and 67 for regular users

All of these are not counting extra runs on weekends, or especial events that include extra runs. The other quests/missions are not worth it to have them twice as pets, titles or simple regular materials that by now we have tons of them are simply not appealing.

Now to analyze Contamination Hell rewards and mission, these ones are quite easy to get if you are geared and do not take that much to complete (5 days to fully unlock Replica). By having double rewards you are able to get 25 fibers to craft hell costumes, 13 mats for T4/T5 transcendence stones and 40 mats to craft Hell gear which can be used either for trinkets or budget hell mods.

Now, knowing all of this, are double rewards a good thing? Besides Contamination Hell I don't see anything positive about this.

As a developer and project manager myself I know that shit happens, surprises happen, and this was probably something EME did not even think that could happen to EU players, but the lack of communication is disappointing. I just received a reply for my ticket about Purification and again, is just disappointing that the users need to find out through tickets what is affecting a whole region and there can't be an official announcement from EME on all the issues found from the merge, what they can fix, what they can't and what do the users need to do.
There's already a feeling on the EU players that EME doesn't care about EU and right now EME is not doing anything to prove the users that that's wrong impression on their part. I know Rukia, Bunny and Hime have been nothing but helpful trying to gather all the users concerns and communicate them to EME and let us know what they know from their side but I think it's time that EME issues an official statement on all this as by know they know what can be fixed and what can't (again, all of this is from the responses I got from support on my open tickets).

Though the merge was a good thing as many positive things came from it like how lively the BM is still I wish we improve on the communication side. I know that is tricky, borderline dangerous to be so open to communicate defects and bugs and be transparent on that part but right now is something that we need to know as at least for me is making me think twice on continue spending money on the game.

Since EME did not decide to restore purification progress to players, I would like to suggest an event as a compensation.
The event would look like the following:

The Purification Ops sent a distress call

Hello Closers,

The Purification Ops needs your help. A rising amount of dimensional monsters is about to pass through various dimensional rifts, travel beyond the Purification Ops Gate and help defeat our foes. Battle against known forces like Tindalos, Harpas, Nitocris and Yod. You can participate when you have reached a minimum level of 80 and have access to the Purification Ops Center.

During the event you can obtain tokens you can trade for amazing rewards:

-Purification leg accessory and waist accessory (previously needed 150 clears of Harpas or Tindalos)

-A pair of phase wings (previously needed 200 clears of Harpas/Tindalos)

-Other random stuff

All rewards will be untradeable and unpackagable and can't be salvaged for chips/phase fibers.
Good luck on the hunt, Closers!

Something like this would be nice, it gives the players that have lost months of progress the chance to obtain what they farmed for and don't have the will to farm more months for something they should already have but didn't get due to the merge. Also nobody from NA can complain that it is special treatment for EU player because NA also has access to the event.

I know it might not be the best solution but it's just something that came to my mind.

tl;dr: lololol EME doesn't even care anyways why am I doing this.

People that sells names should be banned asap!

@salubri84 said:
just saying, all that "we cant mention it" sounds really paranoid and some kind of herd mentality if you ask me though

It's cause that "evidence" doesn't exist.

If EME were actually just listening to the top tcp players we would've gotten Sword and Girls first for Task Force. (inb4 BUt BAi iSn'T OuT!!)

People are just trying to find ways to justify their whining about "slow patch updates" and making theories out of their ass about how corrupt eme, the player council, and top tcp players are.