Xigncode3 error

I try to play, but after a few minutes the game closes and the xigncode3 0xe019101a message appears. I don't know what causes it and already try to contact with [email protected] but they don't respond and I don't know what to do. I use steam to play closers and it opens correctly, the problem is with xigncode3.

Thanks in advance and sorry for my english.

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