We will be entering into maintenance on 9/23 @ 10pm PDT, and have an expected downtime of 2 hours. For details, please visit the following thread: http://bit.ly/closersmaintenance

October 2 - Login Problems and Wolfgang Synchro Fiber Known Issues

Following the October 1 update, we've identified several issues. We're currently investigating a fix for the issues outlined below.

Connectivity issues caused by specific titles. If you have one of these equipped, you may not be able to connect to Closers.

Affected Titles:
Wildhüter Trainee
Wildhüter Agent
Wildhüter Hero
Wildhüter Ace
Beach King

There may also be other titles and items that cause the same issue, but these are the ones we've identified so far.

Wolfgang Synchro Fibers
Wolfgang is currently unable to use Synchro Fibers

We don't currently have an ETA on a fix, but we will update as soon as we know more. Thank you for your patience!

Comments

  • SmorecerorSmoreceror Member, Administrator, Moderator, EME Staff

    We are still troubleshooting and will provide another update tomorrow, Wednesday, October 3.

  • SmorecerorSmoreceror Member, Administrator, Moderator, EME Staff

    We have identified a fix for the title issue and will be deploying a hotfix tonight, Wednesday, October 3. We are still finalizing a time for the fix and will update when we have one.

    We will also be granting compensation to all players. We don't have an exact delivery ETA on this yet, but we will update with more information when we do. Compensation will be:
    600 Gremory PNA
    1000 Contribution Tokens
    10 Gremory Tokens

  • SmorecerorSmoreceror Member, Administrator, Moderator, EME Staff

    We expect to deploy the fix in the next 1.5 to 3 hours (8:50 to 10:20 p.m. PDT). Compensation will be in your in-game mail upon login. We'll update when we have a more specific fix time.

    Additionally, the Wolfgang Synchro Fiber issue will be fixed during downtime.

  • SmorecerorSmoreceror Member, Administrator, Moderator, EME Staff

    We have finalized a fix and are testing now!

  • SmorecerorSmoreceror Member, Administrator, Moderator, EME Staff

    We are taking servers offline at 10 p.m. PDT to deploy a hotfix. Estimated downtime is two hours.

  • SmorecerorSmoreceror Member, Administrator, Moderator, EME Staff

    All of the previously listed issues, plus gifting issues, have been fixed. Compensation is located in your in-game inbox. Thank you for your patience, everyone!

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