Housing & Purification Compensation
Thank you all for your patience regarding any Server Merge issue updates. Once more we apologize for any errors players may have experienced during the time frame. As compensation, we will be sending all players two compensation packages, one for Housing and the other for Purification.
Housing Compensation Box
Garden Service voucher – 7 day X1
Maid Service voucher – 7 day X1
Expert Exploration ticket X10
Fresh Green Crystal X15
Multidimensional Crystal Fragment X1
In addition, both garden and maid services will be extended manually by two weeks. This will be automatically added to all accounts after the 2/13 maintenance. However, if an account never had garden/maid VIP services before or at the time of the server merge, then they will not receive these additional perks.
Purification Compensation Box
Multi-Dimensional Reactive Substance X50
Contamination Crystal X70
Eroded Phase Fiber X20
Purification Ops Ticket Box X5
Event period - 2/13/2019 (after maintenance) - 3/12/2019 06:00 PST
Both compensation packages will be sent via in-game mail, so be on the lookout!
Regarding characters lost during the Server Merge, EME and Naddic are still investigating this issue. More news regarding this issue will be posted soon!
Again, thank you for your patience!