From 7 a.m. to noon PST on Tuesday, December 18, we will be completing updates for our account management system as well as other game systems and servers. During this time, players will be unable to log in or play Kritika.

Thank you for your patience while we make these updates!

I bought the package, but I don't know how to activate it.

I bought the package, but I don't know how to activate it.

Answers

  • FinalSinFinalSin Member

    you get a code in your email just paste that in your account called code redeem

  • go to your main En Masse account page that list all the games you play with En Masse and you will see a box on the account page where you can paste the code you received to activate your account. enter it and then re-log in for updated info

  • CNt1anCNt1an Member

    What happens after activation? Can you send pictures to see?

  • CNt1anCNt1an Member

    I just downloaded the launcher and it doesn't respond when I open it. I don't know what happened.

  • CNt1anCNt1an Member

    @AaxeBlade said:

    What happens after activation? Can you send pictures to see?

  • LunamoontideLunamoontide Member
    edited May 2017


    the code is JUST your beta key, the founders pack is automaticly activated when you purchased it, go to your account in any other page besides kritika's, as its a known problem it doesnt go to your account. and you will see that you are listed as a kritika founder if you scroll all the way down and look at the bottom left.

  • CNt1anCNt1an Member

    So how do I transfer to my account?

  • LunamoontideLunamoontide Member
    edited May 2017

    https://account.enmasse.com/users/account Kritika's website link is broken to go to https://https//account.enmasse.com, which is a broken link

  • CNt1anCNt1an Member

    Look, here's a screenshot of my account settings.

  • @5JA46RNAFY said:

    Look, here's a screenshot of my account settings.

    theres no screenshot

  • CNt1anCNt1an Member
    edited May 2017
  • LunamoontideLunamoontide Member
    edited May 2017


    Click the arrow first, then what i circled, enter the code in that box, or in the account page on the top right that says "enter code" It should be the code you got when you purchased the package. i personaly added mine in the beta page.

  • LunamoontideLunamoontide Member
    edited May 2017


    i'm putting another screenshot to show where the code redemption is in your account settings as well. I hope this helps anyone who was having trouble.

  • CNt1anCNt1an Member

    @Lunamoontide said:

    i'm putting another screenshot to show where the code redemption is in your account settings as well. I hope this helps anyone who was having trouble.

    Do you see the picture above me? Did I make a success of that?

  • CNt1anCNt1an Member

    Thank you very much for your answer

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