March 2018 High Priority Known Issues
Below are a few of our high-priority bugs that we're tracking for a fix. We want to let you know that we are aware of these and working to resolve them as soon as possible. We'll update below with more details as we get them. Thank you for your patience!
As always, if you are experiencing a bug that is not listed below, please report it!
Arena Timer Delay
To create a more equal playing ground, the Arena timer will be updated so that it begins as soon as you enter an Arena encounter instead of when you first hit the boss, or get close enough to them. This is being fixed on Tuesday, March 27.
We have received reports that pets have a max of 5 chances for unbinding before they can no longer be traded. This could not be reproduced and appears to be working correctly.
Incorrect Pet Trading
If you sort your inventory while in the Pet Lab, whatever was previously in the slot your are selecting will be traded instead of the one that displays. This is being fixed on Tuesday, March 27.
Fractured Memories Ranking
We have heard reports that, while competing in Fractured Memories with multiple players, if one player disconnects, the remaining player may be placed in the solo leaderboard category. We are investigating this now and will have more updates soon.
UPDATE: We have updates for three of the above bugs. If you missed them, check out the patch notes for the Tuesday, March 27 Update. We're still investigating Fractured Memories Rankings and will have updates soon.
UPDATE: We believe all issues above have been resolved, or will be addressed in the Windhome update. Thank you for your patience while we've worked to address these!