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Hello lag my old friend

ShortiieShortiie
edited January 2017 in TERA PC - General Discussion
What did you do during yesterday's maintenance. ; -;
My normal ping is between 60-70 with maybe 80 during heavy boss animations. But since yesterday's maintenance I've had this really odd added 100-200 ms added onto my normal number. And it's not constant, sometimes it's just right and i can do a few things then minutes later it's skyrocketing from 80 to bouncing around 200-400. Which brings on the clipping and super slow skill set off and screen freezing [ninja, so the clipping is a bit bothersome].

I've herd of a few others having this as well yesterday. but I haven't seen any post about it on the forums.
It'd be nice to know if it's just a handful of us or if this is another round of that nightmareish time we had before. :c

Comments

  • counterpointcounterpoint mod
    edited January 2017
    Could you post your traceroute to diag.enmasse.com (excluding the first few hops)? This should help to illustrate the path your connection is taking to the server and if it has anything in common with others having the same problem.

    (Honestly, given the timing related to the holidays, I doubt they did anything during maintenance that would affect this but just standard restarts. It doesn't look like the backbone was switched or anything.)
  • TechGuyTechGuy ✭✭
    its their ISP "savvis", my ping went the same from 60 to 120~160 when they switched to it, I was hoping this was a temporary measure but its been like 3 weeks and I still have this crappy lag so it seems they are sticking with it.
  • counterpointcounterpoint mod
    TechGuy wrote: »
    its their ISP "savvis", my ping went the same from 60 to 120~160 when they switched to it, I was hoping this was a temporary measure but its been like 3 weeks and I still have this crappy lag so it seems they are sticking with it.

    It's sort of between a rock and a hard place on this one. For many people, Savvis is way better. But for some, it's worse. That's the nature of routing, unfortunately.
  • ShortiieShortiie ✭
    Hmm.... I can't get the page to go.

    I know i have issues on my end for sure, but I've pinpointed it and have found a way around it until it's fixed. But the thing that causes the issue there isn't on at all so there's no way for it to be causing this.
    I thought it was odd as well, consider it was just a normal maintenance.
  • TechGuyTechGuy ✭✭
    edited January 2017
    counterpoint wrote: »
    TechGuy wrote: »
    its their ISP "savvis", my ping went the same from 60 to 120~160 when they switched to it, I was hoping this was a temporary measure but its been like 3 weeks and I still have this crappy lag so it seems they are sticking with it.

    It's sort of between a rock and a hard place on this one. For many people, Savvis is way better. But for some, it's worse. That's the nature of routing, unfortunately.

    yes and thats why they should have something in place to allow users to choose which ISP link they want to use, its as simple has having 2 routers each with their own public ip address, one providided by savvis, the other by zayo, then both routers redirect all their traffic to the gameserver private ip on their local network, or something of that sort, then the selection can be made via the launcher, or even the server selection screen, but then again I hope they find a solution to this, having to fiddle with vpn's and whatnot just to play is annoyning.
  • counterpointcounterpoint mod
    TechGuy wrote: »
    counterpoint wrote: »
    TechGuy wrote: »
    its their ISP "savvis", my ping went the same from 60 to 120~160 when they switched to it, I was hoping this was a temporary measure but its been like 3 weeks and I still have this crappy lag so it seems they are sticking with it.

    It's sort of between a rock and a hard place on this one. For many people, Savvis is way better. But for some, it's worse. That's the nature of routing, unfortunately.

    yes and thats why they should have something in place to allow users to choose which ISP link they want to use, its as simple has having 2 routers each with their own public ip address, one providided by savvis, the other by zayo, then both routers redirect all their traffic to the gameserver private ip on their local network, or something of that sort, then the selection can be made via the launcher, or even the server selection screen, but then again I hope they find a solution to this, having to fiddle with vpn's and whatnot just to play is annoyning.

    Yeah, I did think about this, but it's actually quite a bit harder to pull off than it sounds given the extent number of interconnected servers that make this happen (login, store, world, instance, messaging, etc.). It would also add its own set of variables and complications to the mix that could make things worse. It would require re-engineering of both the client and server (in addition to the launcher and the communication between it and the client), and messing with the netcode is not something you want to mess with casually.

    Ideally the "right" way to solve this problem is that you want to influence the routing tables so that things will take more efficient routes and avoid congested hops, but it requires a lot of coordination to make that kind of change (and EME doesn't have enough clout).
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