[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20
Server stability when?
This discussion has been closed.
Comments
Dunno what *certain* people expect to get by defending this and gaslighting people until they think it's truly a problem on their end. Maybe .01 cents gets deposited into their account.
The OP in this thread is talking about a very specific sort of case -- that they feel instances have increased lag at the same time as open world lag-inducing events (like mass monster spawns). But it's pretty difficult to diagnose this one, because if it were caused by routing issues (they mentioned their ping tripled with the routing change), you'd see it everywhere anyway. I know there was one case in the past (at Steam launch) where population issues on certain world servers did have an adverse impact on select instances, suggesting that there is some sort of common link between instance servers and open world servers, and has been for some time. (This common link may not actually be on the servers, but on routers or equipment designed to protect against DDoS, etc.) But it still isn't entirely clear whether there's a correlation in this case; we need more data.
I think the truth of these issues is somewhere in the middle. There are issues that are real and common to all. And then there are issues that are related to routing or connection issues. Just because some people don't have a problem, it could mean they play at different times or do different content. But just because some people do have a problem doesn't necessarily mean it's universal either. Any attempt to rush to conclusion on either side is foolish without enough data.
(And, well, part of is that you get thread titles like "Server stability when?" that seem flippant, and people who aren't having the problem feel that it's a non-issue. But maybe it is a real issue, but just needs more diagnosis to understand the factors involved.)
For the past few weeks or months I have seen those random spiking and I know for sure it's not my ISP. I run multiple traceroutes and the spiking seems to occur on the line before savvis sometimes and most times it's on savvis itself. When it's on savvis, you know there is something wrong with the server. Run another traceroute, then Savvis is back to 15ms or something. So this tells me something is wrong on Eme's ISP.
If you don't believe me, try running a traceroute if you see the launcher loading very slow or taking forever to show your login information sometimes. I have a constant 15-17ms all across when running traceroutes, in game running around 25-40 ping avg. Even if I was inside the server room, I feel I'd still get spikes. Why others and I myself have to feel discomfort when playing Tera for the past year and having to monitor our ping all the time?
To give an example of some frustration, there have been moments on some days where skill chaining doesn't work well when in dungeons or doing things like IOD. It's like 99.9 percent of the whole fight things go well and that sudden 1 second there is some quick spike. It's like I know I pressed my keyboard button and know that keyboard is not at fault. I've uploaded some different traceroutes in the past in another thread and no answer or reply from EME's part. I think there should be a thread stickied for something when experiencing connection problems in game, like posting traceroutes. It's always a great starting point to determine if there is something wrong with ISP or is it something with routing or in game. We can then see how many people are affected and maybe it can help EME track something.
Sad to say this but I don't think we expect issues like this to get solved. It's a bit widerange when looking into issues like this and if you're outside of NA, then EME can only do so much on their end. But even players in NA, especially living like 30 minutes from the servers, still have the same issues ongoing. For those saying, "get a better ISP" doesn't mean that the person has a bad ISP. Maybe you're just lucky you have the best routing while someone else or 10 other people who may have the same service as you and probaby lives closer to the server experiencing a bit worser than you, just saying.
Anyway, you are right in what you say that more data is needed for these kinds of issues. It's a bit of a different issue than what the OP was talking about here, though.
At this point you clearly see that ppl think that EME should fix their traceroute problems which is not something that EME can help.
Ppl in every on-line game seems to think that traceroute problems are not related to their end, so I think is pointless to even tell them something diferent as "change your ISP" since they came here arguing is EME's fault without proper tracerout log files to back their complaining.
Well... in theory the issue the OP was talking about may not be related to traceroutes at all, but it's difficult because correlation isn't causation. It's kinda sorta like how we often get threads like "I don't know what you did in the latest patch, but my ping is now way worse." But 99% of the time the patch doesn't have anything to do with it, it's just that it's the only event people remember that seems like it could be related (since routing is otherwise transparent to the user). In this case, though, what the OP suggested could possibly be true, but it's hard to prove it. You'd need a lot more data.
What proof do you have to say is something related to EME servers and not something external?
As I stated before, this topic is quite common on every other on-line game forums.
Ppl neglecting the posibility to be a problem that is not from the game company end and come at forums pointing in their first post that is the game server faults without no proof at all.
So if they or you don't like to be argued in the same way why did everyone came here making asumtions and no giving anything that backs your side?
Obviously only a QQ for not knowing where the problem lies at all.
Don't talk on plural, you are only one individual.
You and the rest of the players that think isp will change it clearly you haven't been around since the dawn of the game starting do us all a fav and just stop posting your ignorant or poorly gathered information because at time's the server has and does lag but not like major you as a person must understand that the server can lag and have issues for example i play lol where i have 30 ping flat tera 40 ping Diablo 3 i have 150-300 ping why is that because server location and hardware issues and to the massive amount of player's still playing the game so where you're words of telling people to get a new network provider is stupid and make's me laugh why not test some games and look at ping in games more rather then spit this nonsense around and flame people on forums and say they are dumb or blah blah blah because clearly you do not understand the gaming word enough to get the right information learn and read more plz! facts are facts provide them rather then call some one out about internet on there side because 50% of the time its not the players end it can be the server i have had more share with wow/D3/tera/Warframe/DN/Dota2/Smite... etc learn facts and pay more attention to what people say and what you say!
This person is brain dead and doesn't have a clue to what they are saying best to ignore them and let their toxic mind run free to some where in which makes sense of what they say!
The first make me laught, I remembered the sacred scriptures.
For the second, when you walk in in general discussion to post something and start making assumtions then don't get hopes for everyone to think as you, less if you don't have anything to back your point becuase anyone can play the same way and will end in a "I am not lying, You are" battle with out end.
The OP didn't create this post to ask for a solution on his end but pointing out without proofs that there is a problem with the servers (something that can happen becuase on nothing in this world is perfect) and deny that the problem is on his end or something external from the game servers without showing proof. So since the beggining you can call this entire thread a troll thread or only a thread to vent out the OP frustrations.
And I will keep saying, this is the most commoon thread on almost everyother on-line game out there.