[TERA Console] Maintenance to deploy the v86.01 update is scheduled for Monday, September 14 at 7 p.m. PT. Patch notes: http://bit.ly/terac_v86
[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until services are transferred. Our Service Moving Info page is now live here: https://bit.ly/tera_service_moving

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Comments

  • cyzrongcyzrong ✭✭
    If nothing else works, try the steps here:
    https://forums.enmasse.com/tera/discussion/comment/117660/#Comment_117660

    It would particularly help if someone could tell me the IP address of the patch server you're on before doing the second half of the steps.

    Worked like a charm. Thank you <3
  • LYC14 wrote: »
    Same issue here and the IP address of the patch I got, following the instructions, was 23.220.203.24.

    But the fix was not effective and I still ran into the same problem.

    What should I do now? Would like to play Tera the next day.


    EDIT: I applied the fix wrongly. Apparently, you must use the correct IP, which is: 206.248.168.162 patch.tera.enmasse-game.com. So Tera is fixed now for me :)

    Omg thank you , using the IP 206.248.168.162 worked for me
  • Can anyone help me? what's the exact steps to get it work, I am stuck with the patch stuff.
  • aeee98aeee98 ✭✭✭✭
    I searched up the ip address that all of you have gotten.

    That ping address seemed to be a Singapore-USA continental route.

    Would like to confirm if everyone affected by this issue is from the SEA region at least?
  • LYC14LYC14 ✭✭✭
    Yup, Im playing from Singapore
  • LYC14 wrote: »
    Yup, Im playing from Singapore

    Yes, singapore too
  • EnjoyTera wrote: »
    Can anyone help me? what's the exact steps to get it work, I am stuck with the patch stuff.

    Try the steps in the second half here:
    https://forums.enmasse.com/tera/discussion/comment/117660/#Comment_117660

    And yeah, sorry for the confusion -- for the instructions in the second half, you should use the line provided regardless of the IP address it gave you in Part 1. The Part 1 is just so that EME can be made aware of which servers have gone bad. I've checked and submitted all the ones mentioned in this thread -- thanks!
  • c0gc0g ✭✭
    LYC14 wrote: »
    Same issue here and the IP address of the patch I got, following the instructions, was 23.220.203.24.

    But the fix was not effective and I still ran into the same problem.

    What should I do now? Would like to play Tera the next day.


    EDIT: I applied the fix wrongly. Apparently, you must use the correct IP, which is: 206.248.168.162 patch.tera.enmasse-game.com. So Tera is fixed now for me :)

    EnjoyTera wrote: »
    Can anyone help me? what's the exact steps to get it work, I am stuck with the patch stuff.

    Try the steps in the second half here:
    https://forums.enmasse.com/tera/discussion/comment/117660/#Comment_117660

    And yeah, sorry for the confusion -- for the instructions in the second half, you should use the line provided regardless of the IP address it gave you in Part 1. The Part 1 is just so that EME can be made aware of which servers have gone bad. I've checked and submitted all the ones mentioned in this thread -- thanks!


    Thanks guys! It worked after I added the line below at the end of the document C:\windows\system32\drivers\etc\hosts (NOT hosts.txt):
    206.248.168.162 patch.tera.enmasse-game.com
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