UPDATED 06/15 @ 6:30 p.m. PDT: Elite Gift and Consumable Boxes Going Out to Elite Players

06/15 UPDATE:

After a week of observing the behavior of the elite bar in our test environment, we have confirmed that the elite bar resets as configured at 4 a.m. PDT daily.

However, we have also identified a bug that prevents the bar from resetting in some cases. The bug appears to relate to when the items are claimed on the previous day. We have notified the developers of this bug and they are investigating it. The bug appears to occur when the items are claimed in the evening (Pacific time) but we haven't honed in on a specific time (or root cause, for that matter).

Until we have a better grasp on this, we'll continue to send one of each of these boxes a day to Item Claim.

We have confirmed and are actively investigating an issue relating to elite hotbar reset times. We understand this issue has, regrettably, plagued some players for an extended length of time (but not everyone, which makes this particular issue hard to pin down). While we work towards a permanent solution we've decided to roll out the following item grants.

Elite players upon first-time login to the launcher from now until June 14 at 11:59 p.m. PDT will receive:

- 10x Elite Consumable Boxes
- 10x Elite Gift Boxes

Each day elite players log in to the launcher between now and June 14 at 11:59 p.m. PDT, they will also receive one each of the above boxes. The reset time for this daily delivery is at 4 p.m. PDT (the same as the daily EMP grant).

We're hoping to have this solved by next week's maintenance, but if it extends beyond that we may extend the above deliveries accordingly.

Thanks to all the players that have been working with us directly to help investigate this issue.
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