[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85

[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20

I need help ASAP

So as you can see i have internet connection but i can't seem to connect to the game, it started happening this morning. I've already tried restarting my router and i messed around with proxy (turned off "use proxy server" ), In firewall i added TERA and allowed private and public connections. I don't know what else to do. Can you guys help me ?
https://prntscr.com/fuai0i (picture of the problem)

Best Answers

«1

Answers

  • TNWW5ARJEN wrote: »
    So as you can see i have internet connection but i can't seem to connect to the game, it started happening this morning. I've already tried restarting my router and i messed around with proxy (turned off "use proxy server" ), In firewall i added TERA and allowed private and public connections. I don't know what else to do. Can you guys help me ?

  • Idk how to upload picture so here's the link to it
    https://prntscr.com/fuai0i
  • SageWinduSageWindu High Seat of the Jedi Council ✭✭✭✭✭
    Have you tried looking at the yellow box at the top of the forums section...?
  • StevenAnthonyStevenAnthony ✭✭✭✭
    YLGC3JEJ4P wrote: »
    thats not tera Na thats EU

    how your notice ? :awesome:
  • Grimoir wrote: »
    I am no IT guy (well professionally i am) but have you tried checking here?

    http://tera.enmasse.com/server-status

    What do you see?

    It's not that, thanks anyways =)
  • Haggard86 wrote: »
    This is the forum for Tera NA, you'll want to visit the forum for Tera EU instead.

    Does it matter ? I'm kinda new to the forums :)
  • Slightly different laucher? A very bit.. :awesome:

    I played tera a few months ago then I deleted it. I wanted to start playing it again and there were 2 TERA games on steam (first with 1.2h on it, second with 42h on it). I downloaded probably older version of the game. Tell me if I'm wrong
  • FleettFleett ✭✭✭✭
    edited July 2017
    You downloaded the European version of the game, which is pretty different.

    In all regions the game is slightly different (KTERA, NA, EU, etc) the most important differentiation is that NA TERA is the most F2P, meaning you don't have to spend money to progress.

    So if you want to play EU TERA, you'd have to go to their own forum and ask there what's going on.
    https://en.tera.gameforge.com/news/index
  • Fleett wrote: »
    You downloaded the European version of the game, which is pretty different.

    In all regions the game is slightly different (KTERA, NA, EU, etc) the most important differentiation is that NA TERA is the most F2P, meaning you don't have to spend money to progress.

    I'm in Europe so I guess I'm not wrong for downloading the EU version. But I still can't play either EU or NA
  • FleettFleett ✭✭✭✭
    I guess you should ask in the EU forums with the link I provided, but before doing that give repairing the launcher a little try.
This discussion has been closed.