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Game won't launch "unexpected error"

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in TERA PC - Player Guides & Help
Hello, i have a problem with the game after downloading it today game wont start after i click "PLAY" button and login in.... the msg pop up "Uncexpecter error has ocur plz contact support" something like that... i done many thing i found throu google, repairing files, cleaning pc, updating drivers, removing adblock, changing internet protocol, reinstaling game, disabling firewall... adding .exe files to antivirus safe files list etc etc... i done so many thing iam i shock that this game still dont work...

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If someone can tell me what the hell is going on i would like to get some advices...

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