KitTeaCup wrote: »
XIGNCODE3 was taken on for a number of reasons. One of those being cheaters and malignant hackers. Our version is custom built for us and is a work in progress, and we're trying to improve it.
Please know we're working on an FAQ for those that may have issues with XIGNCODE3. If you're having issues, please write in a ticket or if you want to bypass us, write directly to Wellbia!
StitchedSoul wrote: »
Custom version? Wtf is that? Can we have an explanation? You're owning OUR computers with you weird buggy soft and you don't say what it does!!
sonic101mk2 wrote: »
you can improve it by removing it all together. it's far more trouble than it's worth.you've actually increased the amount of hackers, and decreased the already shaky trust your customers have in you. you messed up. own it and remove it. Pretty much EVERY person that I've spoken too about it that's still playing has just outright bypassed it. No one wants it. It's useless, worthless and we don't trust it or you.
All you've done is make innocent players on OS's other than windows unable to play, you've actually killed one of my SSD's and I had to get a new one to reinstall Tera after I got a BSOD during the Xigncode3 load up on patch day That rendered that drive completely unreadable.. Absolutely ZERO of the hackers have been stopped in anyway shape or form. You've further slowed down the game for many people, including myself. I've lost an average of 5 to 10 fps depending on location. The game crashes more now giving me much more memory errors. You've done nothing but hinder your players ability to play and not solved virtually any of the problems you set out to do.
You failed hard. I've put up with a lot of BS from you guys since launch day 6 years ago because I really enjoyed playing this game. but slowly over time you and BHS keep taking out what was fun about the game. Now it's like you desperately want your player base to leave. I see absolutely no reason to give you any of my money. And I see I'm not the only one upset with you about this. Instead of this stupid back door malware you should actually have GMs in game again like you used to do, respond when people report them for once. but we all know how this is going to go. you'll stay quiet, ride it out and watch more people leave. You'll say and do nothing but cram more [filtered], more loot boxes, more repetitive dungeons, more content removals, more ignoring optimization and more ignoring your customers down our throats. Sooner or later, there won't be any left.
You should be focused on making this game playable, and WORTH playing. You should be optimizing it. You should be fixing YEARS old glitches, you should be offering good deals for your players based upon what they actually WANT to by, rather than RNG walling every tiny thing. Not forcing malware on us and pretending we're the problem. 6 years ago you promised not to be this cash grabby, untrustable, korean grindfest, sludgefest. And at first you were telling the truth, but over time you devolved in to something worse than EA entertainment.
What a huge disappointment you've been.
MistyTera wrote: »
Out of curiosity, did you try to re-partition the trashed drive. It could be that the partition table got damaged.
KitTeaCup wrote: »
Here's the latest update that's going to be added to the upcoming FAQ.
Players that play on college networks may be facing issues due to the firewalls. More details to come, but it's been notified to Wellbia.
Wellbia is aware of this issue and is working on a solution (ETA TBD) but this is an example of players collaborating with us and Wellbia to improve the experience. Yay teamwork!
I'll make sure to keep letting everyone know what's coming up, and how this type of feedback is the answer!