Emergency maintenance 4/10 @ 9:45 AM PDT

Any user found to be using exploits to gain access to closed portions of the game will be subject to action taken on their account. If you see this behavior taking place, please report it to customer support by submitting a ticket to https://enmassehelp.zendesk.com/hc/en-us

Original post:

Today (4/10), we will be entering an emergency maintenance.

After the completion of yesterdays maintenance, several exploits were discovered that granted players unfair advantages, and delivered unintended rewards and materials. As well, an easily accessible item was granting extreme amounts of gold, causing large economic issues.

As a result, we will be executing an emergency maintenance. During this time, we will be accomplishing three things:
  • Player progress will be rolled back to just before maintenance ended on 4/9.
  • Dismantling semi-enigmatic scrolls will have an adjusted rate of delivery for entropic emblems. (See Below)
  • Free instance reset scrolls obtained from the Elite consumables box will have its sale price reduced drastically. (See Below)

We apologize for the inconvenience in this unplanned maintenance, and appreciate your patience and understanding. For updates, please keep an eye on this thread for progress and ETA's on maintenance completion.

EDIT:

The following items are temporarily un-sellable while the prices are adjusted. DO NOT REMOVE THESE ITEMS IF YOU INTEND TO SELL THEM AT A LATER DATE.
  • Veteran Instance Reset Scroll
  • Friendly Instance Reset Scroll
  • Instance Reset Scroll
  • Instance Reset Scroll: Lilith's Keep
  • Instance Reset Scroll: Lilith's Keep
  • Instance Reset Scroll: Lilith's Keep
  • Instance Reset Scroll: Lilith's Keep (Hard)
  • Instance Reset Scroll: Lilith's Keep (Hard)
  • Instance Reset Scroll: Lilith's Keep (Hard)
  • Instance Reset Scroll: Ruinous Manor
  • Instance Reset Scroll: Ruinous Manor
  • Instance Reset Scroll: Ruinous Manor
  • Instance Reset Scroll: Ruinous Manor (Hard)
  • Instance Reset Scroll: Ruinous Manor (Hard)
  • Instance Reset Scroll: Ruinous Manor (Hard)
  • Instance Reset Scroll: Broken Prison
  • Instance Reset Scroll: Broken Prison
  • Instance Reset Scroll: Broken Prison
  • Alpha Instance Reset Scroll
  • Alpha Instance Reset Scroll
  • Alpha Instance Reset Scroll
  • Beta Instance Reset Scroll
  • Beta Instance Reset Scroll
  • Beta Instance Reset Scroll
  • Gamma Instance Reset Scroll
  • Gamma Instance Reset Scroll
  • Gamma Instance Reset Scroll
  • Delta Instance Reset Scroll
  • Delta Instance Reset Scroll
  • Delta Instance Reset Scroll
  • Epsilon Instance Reset Scroll
  • Epsilon Instance Reset Scroll
  • Epsilon Instance Reset Scroll
  • Instance Reset Scroll: Dreadspire
  • Instance Reset Scroll: Dreadspire
  • Zeta Instance Reset Scroll
  • Eta Instance Reset Scroll
  • Instance Reset Scroll
  • Instance Reset Scroll: Bathysmal Rise
  • Instance Reset Scroll: Bathysmal Rise (Hard)
  • Instance Reset Scroll: Sky Cruiser Endeavor
  • Instance Reset Scroll: Sky Cruiser Endeavor (Hard)
  • Ancient Instance Reset Scroll

The following items were changed in their Entropic emblem prices:
  • Complete Crystalbind - 400 Entropic Emblems
  • Semi-enigmatic Scroll - 800 Entropic Emblems

The following mobs have been altered due to broken XP grant values:
  • Traitorous Bandit
  • Hands of Gruber

XP event is live at 20% experience gain. Will end on Friday, April 12 at 4am PDT to sync with normal event end times.

Comments

  • As compensation, once maintenance completes we will be running a 24 hour bonus XP event of 20% for 24 hours on all level 65+ dungeons and zones.
  • Maintenance has begun. Thank you for your patience.
  • As additional compensation:
    • From the end of maintenance to Monday, April 15th @ 4am PDT, logging in will gain you 5 days of elite status time. If you already have elite status, this will be added on to that existing Elite status time.

    As well, purchases that were claimed from the item claim during the period between the ending of the 4/9 maintenance and the beginning of today's maintenance, those purchases will be re-added to your item claim so that there are no lost items.
  • ETA for completion of maintenance is now 2pm PDT (roughly 45 minutes from now).
  • Server maintenance is now complete, and are open for players to enter. Thank you for your patience and understanding once more!
This discussion has been closed.