Server issues and compensation (01/08/2020)

On January 8, 2020, TERA servers experienced large server issues, resulting in players being unable to log in, log out, and generally access the game. This issue has been resolved as of 2:00am PST on January 9th.

To compensate players for this inconvenience, we will be sending out a parcel to all characters that log in between now and Thursday, January 16th at 10:00am PST that contains the following:

  • 5x Superior Noctenium Elixir
  • 5x Valkyon Health Potion
  • 10x Azart Force Sign
  • 10x Azart Token

As an additional compensation, any player that logs in between now and Thursday, January 16th at 10:00am PST will receive a total of 3 days of Elite Status, which will be automatically applied to the account.

We appreciate everyone's patience and understanding while we worked through these issues, and hope you enjoy this token of our appreciation.

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