[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20
Comments
ive gone from 290 to 410 lel.
Kay i understand ddos issues. but ive seen people work faster at resolving things
that aren't even a major company.
*waves my P2w card*
Don't bother fam, I've already tried many times.
Now suddenly as of a couple of days ago it's a stable 288 - 304ms. This is a terrible ping to try and play at; experienced scenarios where I'm getting hit by things that haven't yet occurred onscreen/are well away from me and using melee attacks (15m +)
Tracert below; doesn't look particularly untoward, but something must have changed in the last few days?
C:\WINDOWS\system32>tracert patch.tera.enmasse-game.com
Tracing route to a709.d.akamai.net [184.28.126.185]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 4 ms 3 ms 3 ms 114.23.3.254
3 3 ms 3 ms 3 ms ae-0-942.cr1.mdr.vygr.net [114.23.3.248]
4 15 ms 6 ms 1 ms xe-0-0-0-0.cr1.qst.vygr.net [114.23.3.251]
5 4 ms 3 ms 3 ms as20940.auckland.megaport.com [43.243.22.43]
6 3 ms 3 ms 3 ms a184-28-126-185.deploy.static.akamaitechnologies.com [184.28.126.185]
Trace complete.
Had intended to buy myself a little something something ingame for Christmas, but until this issue is resolved I doubt I will, nor will I be renewing my elite status further. Revelations Online is looking pretty good in the event this issue is not resolved.
It's better to tracert to diag.enmasse.com because the patch server uses a CDN that has nodes all over the world, and so isn't representative of the in-game connection. Most likely you're being routed through Japan now, as the people above, and this is adding to your ping time.
All he has to do is stop visiting Japan!
As much as I love Japan, I would prefer to visit physically, not my computer being routed through there.
It's on your end unfortunately
How do you figure? Enmasse changed ISP this is FACT! Sea players not the all ones with high ping atm some US player up 30-100ms so your telling me its not Enmasses ISP its the players ISP World wide?...
It is actually this.
it's 50/50. All the different ISPs of the world connect to eachother differently
Sea players might've gone up higher ping and some US yet other US and looks like most EU players went down 50ping.
Personally it's great for me since I don't have to use a VPN anymore since I'm a US player.
There are huge outages during November as detailed in this post about player compensation. While these issues were significant and lasted hours (sometimes), they're unrelated to the issue you're describing.
Update for me: Just got home to see that I couldn't log in. That was about 5 minutes ago, and now I'm at the character selection screen. Whatever you guys just did worked, at least for now. :P