[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
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Move Log-in screen from launcher to in-game
I'm not sure if this has been suggested before but with all the complaints about white log-in screen of death, you'd think someone would..Why not move the log-in screen from Tera Launcher to within the game itself? or at the VERY LEAST: make a check-able option to STAY LOGGED IN. Were it not for that darn log-in screen freezing and crashing, I'm sure the population of the game would improve as well. Possibly hundreds who can't get past that simple log-in screen, myself included..
Look at World of Tanks, World of Warcraft, literally every other game has their log-in screen right there within the game itself. They allow you to launch the game without logging in. Yet with Tera? I've got 40 GB of game here that I can't even play because of this stupid log-in screen. Gosh.
I see posts all the way back from 2012 about the same issue, and here is a simple solution:
-MOVE THE LOG-IN SCREEN FROM THE LAUNCHER TO IN-GAME (ALLOW PEOPLE TO LAUNCH/PRESS PLAY WITHOUT LOGGING IN)
-ADD A CHECK-BOX WITH THE OPTION TO KEEP YOU LOGGED IN SO YOU NEVER HAVE TO LOG-IN TO THE LAUNCHER AGAIN (like the 'remember me' option)
Otherwise the game runs perfectly fine. Some days I can get in by restarting the launcher multiple times, some days like today, not at all. It's not my computer..it's something with the log-in prompt. Such a simple thing to fix too, I don't understand.
Look at World of Tanks, World of Warcraft, literally every other game has their log-in screen right there within the game itself. They allow you to launch the game without logging in. Yet with Tera? I've got 40 GB of game here that I can't even play because of this stupid log-in screen. Gosh.
I see posts all the way back from 2012 about the same issue, and here is a simple solution:
-MOVE THE LOG-IN SCREEN FROM THE LAUNCHER TO IN-GAME (ALLOW PEOPLE TO LAUNCH/PRESS PLAY WITHOUT LOGGING IN)
-ADD A CHECK-BOX WITH THE OPTION TO KEEP YOU LOGGED IN SO YOU NEVER HAVE TO LOG-IN TO THE LAUNCHER AGAIN (like the 'remember me' option)
Otherwise the game runs perfectly fine. Some days I can get in by restarting the launcher multiple times, some days like today, not at all. It's not my computer..it's something with the log-in prompt. Such a simple thing to fix too, I don't understand.
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Comments
I've played this game since launch and have only ever had the "white log-in screen of death" during server outages or malfunctions that are common to all. This is not a normal or common problem. If this is happening regularly to you, to diagnose I would start wondering things like: where are you connecting from? Are you using a VPN? Have you tried doing a traceroute to diag.enmasse.com? Have you tried doing a selective startup to remove other programs running at the same time? Have you tried contacting support and sending them your diagnostic information (launcher.log in the install folder)?
If you play TERA via Steam, you can have it automatically log you in (based on your Steam credentials), but this too will only work if it can connect to the login server. If it can't do that, it won't matter how you do it because it will never work.