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I'm not quite sure as to events and who decides them between BHS and EME but the quality of them for a time were very questionable, The Great Mongo hunt of 2016 was an event that broke the market even more so than it already was. The rewards were so high that any event in comparison would be considered bad, well the events that happened afterword did feel bad in both mechanically functionality as well as reward based. Now low rewards are fine from an event as long as the amount of work that went into it wasn't too much, but when you have an event where you have to kill SS bosses or even DSU bosses just to obtain meager rewards, well they are the events that have no point in happening at all (IMO). In my guild we even nicknamed such events as OrbitalFeline events.
As much as I want EME to remain faultless and BHS shoulder all the blame, there are just things that can't be overlooked, and I don't want the most helpful thing that an EME staff do for me (or anyone else) be just how fast THEY CAN CHANGE A COSTUME. What are your opinions on the professionalism of the staff, please do not target any staff in particular and try to keep it to a general discussion.
As much as I want EME to remain faultless and BHS shoulder all the blame, there are just things that can't be overlooked, and I don't want the most helpful thing that an EME staff do for me (or anyone else) be just how fast THEY CAN CHANGE A COSTUME. What are your opinions on the professionalism of the staff, please do not target any staff in particular and try to keep it to a general discussion.
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Comments
Saying the game is dying while offering no solution isn't really constructive criticism. That's called complaining.
It can be seen as complaining but in any type of business when you get negative reviews or criticized by a customer, someone in the chain of command has to see it and realize that there are some things that can be done better. Even if we don't/can even give a solution, one can be drawn from the company as they look at themselves.
Customers also have rules to follow when using something owned by a business. When you walk into a store, you can't just scream and whine no matter how dissatisfied you are with a product, as that's disruptive. The same applies to forums. Being overly dramatic because you don't like something on forums is no different, you're being disruptive and some other forum users, also customers, have expressed they don't like the pointless threads being posted one after another and even ask for certain individuals to be banned for being annoying.
BHS would see that the actual metrics they track are falling, and that it's not just typical whining on the forums, would investigate what the issues are and maybe do something -- or not. Either way, they're much more likely to take it seriously if real metrics (DAU/MAU/CCU/PCU/ARPU/ARPPU) back up the complaining.
Either way, I must have missed something in the original thread because I can't figure out the actual issue being discussed here. It first starts talking about bad events and event rewards and then insinuates something about professionalism of the staff because...?
Ppl dont care about real metrics, they only care about their personal metrics and try to sell other ppl that they are in the right without any proof.
That's the way complaining works.
Fairly certain I said, don't be disruptive. Being disruptive is against the rules for any given forum, and as I said again, other customers do not like the disruptive behavior. What makes you think your right as a customer is anymore important than another customer? You are kicked out of a store for being disruptive in the same way disruptive posts are deleted, it's part of business.
As I've also said in my first response, there's a difference between constructive criticism, and complaining (or whining). Constructive posts have never been deleted, or anyone suspended over it. Neither you, nor the op, had any form of criticism, just whining. People are more than capable of expressing they don't like something without being over dramatic, resorting to insults, or intentionally taking things out of context to support an incorrect stance to make themselves feel better (or an attempt to irritate the other person). There have been various constructive posts in the past, with actual discussions, and none have been deleted, and the couple that were locked were mostly due to the thread derailing to personal attacks.
The fact you assume I agree with how the game is right now is quite silly. I too have to experience the constant lag, after moving I play with 150 to 300 ping depending on time of day, I can't "pay to win" my way through "lack" of what ever, I'm not very fond of the Korean way of playing games, the list goes on. However, I will never resort to irrational made up statements, nor will I choose to bash EME, or BHS, for how they do things. I personally think most Korean game developers are incompetent, but what does me saying this accomplish? I don't think you would perform better at your job if all your boss did all day was belittle and harass you.
So, to say EME isn't capable of handling criticism when the posts being deleted aren't even criticism in the first place would simply be a dishonest statement. Honestly, I already know most of these topics aren't looking for legitimate discussions, and there's no point in denying it.
Constructive criticism has been deleted before several times, you just need to send draft to a PR firm before posting.
Have not seen it happen since new forums (I did on the old forums, though), and any post where people complained about their thread being deleted, I saw the original, and they weren't "constructive". If it happened, the person decided not to complain I guess, and it didn't last long.