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Lag and High ping after update (Broken Prision)

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Comments

  • EndevaEndeva ✭✭✭✭✭
    Deathxx7 wrote: »
    Ginjitsu wrote: »
    Deathxx7 wrote: »
    counterpoint wrote: »
    Deathxx7 wrote: »
    Ok, problem identified, because ENMASSE can not analyze this simple LOG that they themselves make available? It is ridiculous to have such a support where the guys do not have the least competence to solve the problem or charge the same from their service providers.
    The reason for switching to Savvis was not because they were trying to increase your ping times in Brazil. A big reason is because Savvis was generally having lower ping times and less lag for U.S. players on Comcast (the biggest American ISP). So even if your ping went up, they would still probably make the choice they did given the circumstances.

    You can try complaining to your ISP that your route from Brazil to Savvis in the U.S. is taking too many unnecessary hops, but I'm not sure if they're likely to care. International connections are not optimized for low ping times. And even if EME tries to elevate the issue to their U.S. hosting provider to elevate it to Savvis and then try to push it up the line, it's not much more likely to be successful. Other than switching backbones, EME is not able to do anything about the routing between your ISP and their ISP. Even if they change backbone providers for TERA to use the same one as ZMR, it's not guaranteed to be more reliable on the whole even if you have lower median ping times. (Ping time itself is only part of the story in the first place.)

    If you want something you can actually do yourself for now, the best would be to try to find a VPN that gives you a better route into the U.S. I realize this should not be necessary, but routing problems are a constant reality when trying to play online games internationally.

    It is, but the problem is not a route, this is already the best possible route, and the ping is this garbage, and for the log that I sent, the problem is not here and mainly is not outside Brazil, if not the servers of ZMR Would they have the same ping do not agree? I say that is the best route, because I tested with 5 pingers and none of them worked, they all kept the ping in the same proportion. The fact is that ENMASSE does not know how to choose a server. If they knew to analyze the minimum and keep all or 99% of the player with ping between 150 ~ 180 all would get to play, but no. It is better to leave an American with ping 10 and a Brazilian with ping 250 and to lose a player, being that a good part of the profits comes from countries that are not the USA. But this is it, a company that has no competence, if you want to look at the forum to find out what your players are putting on the agenda for discussion.

    If you want better ping, may be try moving into North America... You know... the place where En Masse has a license to publish Tera.

    WTF? Face you should not have much notion of life itself, I will not even comment....

    English por favor!
  • ScytheraScythera ✭✭
    This 300-400ms + is unbearable
    constant delays, random 0 fps, mass rubberbanding especially when it spikes to 500+
    Tried both WTFast and battleping, gets me down to about 250 lowest but still going up to 350+ mostly

    This only started around 2 months ago im assuming during the original network issues/switch, before then I had steady 230-250ms

    And people are complaining about increase from 40ms to 60ms.... lol

    Cant do RMH, cant do RMN cant even do cs without flying all over the screen

    any suggestions? :(
  • EndevaEndeva ✭✭✭✭✭
    Scythera wrote: »
    any suggestions? :(

    Pray :innocent:
  • aeee98aeee98 ✭✭✭✭
    The only true way to solve tera's issues right now, is for the ISPs themselves to git gud.

    Having spotty interstate/intercountry connections is what made many servers look like garbage compared to KR.

    As much as you want to blame EME, you should blame your president for clogging up the network traffic with haters/supporters on social media and not stopping the botnet that has been happening for months.

    Just my two cents.
  • EndevaEndeva ✭✭✭✭✭
    edited January 2017
    Margarethe wrote: »
    Ginjitsu wrote: »
    Deathxx7 wrote: »
    counterpoint wrote: »
    Deathxx7 wrote: »
    Ok, problem identified, because ENMASSE can not analyze this simple LOG that they themselves make available? It is ridiculous to have such a support where the guys do not have the least competence to solve the problem or charge the same from their service providers.
    The reason for switching to Savvis was not because they were trying to increase your ping times in Brazil. A big reason is because Savvis was generally having lower ping times and less lag for U.S. players on Comcast (the biggest American ISP). So even if your ping went up, they would still probably make the choice they did given the circumstances.

    You can try complaining to your ISP that your route from Brazil to Savvis in the U.S. is taking too many unnecessary hops, but I'm not sure if they're likely to care. International connections are not optimized for low ping times. And even if EME tries to elevate the issue to their U.S. hosting provider to elevate it to Savvis and then try to push it up the line, it's not much more likely to be successful. Other than switching backbones, EME is not able to do anything about the routing between your ISP and their ISP. Even if they change backbone providers for TERA to use the same one as ZMR, it's not guaranteed to be more reliable on the whole even if you have lower median ping times. (Ping time itself is only part of the story in the first place.)

    If you want something you can actually do yourself for now, the best would be to try to find a VPN that gives you a better route into the U.S. I realize this should not be necessary, but routing problems are a constant reality when trying to play online games internationally.

    It is, but the problem is not a route, this is already the best possible route, and the ping is this garbage, and for the log that I sent, the problem is not here and mainly is not outside Brazil, if not the servers of ZMR Would they have the same ping do not agree? I say that is the best route, because I tested with 5 pingers and none of them worked, they all kept the ping in the same proportion. The fact is that ENMASSE does not know how to choose a server. If they knew to analyze the minimum and keep all or 99% of the player with ping between 150 ~ 180 all would get to play, but no. It is better to leave an American with ping 10 and a Brazilian with ping 250 and to lose a player, being that a good part of the profits comes from countries that are not the USA. But this is it, a company that has no competence, if you want to look at the forum to find out what your players are putting on the agenda for discussion.

    If you want better ping, may be try moving into North America... You know... the place where En Masse has a license to publish Tera.

    As far as I know, some american players are having ping issues as well.

    As far as I know, some players are having reading issues as well.
  • ElinUsagiElinUsagi ✭✭✭✭✭
    Margarethe wrote: »
    ElinUsagi wrote: »
    Ginjitsu wrote: »
    If you want better ping, may be try moving into North America... You know... the place where En Masse has a license to publish Tera.

    Not only that but that maybe more than 90% of their income are from people living on North America.

    So EME makes the right desicion trying to give better service for that +90% of wallets.

    How are you aware of EME's income?
    Perhaps you "only care about your personal metric and try to sell other people that you are in the right without any proof".

    It's a fact and the same reason servers are on NA and not in other country on America, genius.
  • ElinUsagiElinUsagi ✭✭✭✭✭
    edited January 2017
    Margarethe wrote: »
    Believe, If all foreign players paying for elite and purchasing EMP left, there would be a high impact on income and overall server population.

    Fact, most of the ppl outside of NA (Latam) eat more than a week with the monthly fee of elite.

    Believe, if they go it wouldn't make much diference.
  • ElinUsagiElinUsagi ✭✭✭✭✭
    edited January 2017
    Margarethe wrote: »
    ElinUsagi wrote: »
    Margarethe wrote: »
    Believe, If all foreign players paying for elite and purchasing EMP left, there would be a high impact on income and overall server population.

    Fact, most of the ppl outside of NA (Latam) eat more than a week with the monthly fee of elite.

    Believe, if they go it wouldn't make much diference.

    Oh? Suddenly latin americans are the only foreign players?
    Quite curious. *chuckle*

    If you are from other region besides NA then EME has nothing to do with your lags issues and high ping.

    Even inside NA most of the network issues many have are nothing to do with EME.
  • SylvietteSylviette ✭✭✭
    Remember when all the Russians left Tera NA for their own server ?
    Population dwelling always kills a game faster than lowering revenue, and the bad record gets carried onto other games published by that same company.
    Think about the trade off.
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