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Anyone still experience the increase of ping pass couple of weeks?

lendeezylendeezy
in TERA PC - General Discussion
everyone i seem to talk to was having issues with ping recently, standard ping for me is usually 75-89, but when i enter a dungeon it goes from 75-110. but now im just at 110-130 pass week now, i thought it was just the storm coming in but apparently everyone is having this 20-40 ping jump that i've talked to. and i have yet to see EME or even a recent form post for this.

anyone know whats going on?
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Comments

  • lendeezylendeezy ✭
    im assuming eme just jilling off about it then saying their servers aint the problem like a few months ago?
  • KoikoiKoikoi ✭✭✭
    It's routing issues that is effecting different people at different times.

    Basically anytime during "peak hours" you'll see ping spikes with delays ranging from small increase to in the thousands.

    EME of course says there's nothing they can do or are willing to do? Either way it's been this way since October.
  • lendeezylendeezy ✭
    issue is, this ping happens at all hours. not just "peak" hours.
  • KoikoiKoikoi ✭✭✭
    Yes it happen to me at random times as well. Majority of the complaints is during peak times.

    Sorry friend get used to it or move on to another game.
  • lendeezylendeezy ✭
    well in 4 years this never been an issue, so im pretty sure its eme being lazy af. they died down a lot. ppl just need to call them out more and stop believing their bs
  • KoikoiKoikoi ✭✭✭
    Do a search on the boards. There's threads with around 25pgs? of complaints. They've been closed and buried.

    We complained about it and got a month of elite for free. Nothing fixed. Usual band aid solution.
  • ImarabbitdawgImarabbitdawg ✭✭
    Been suffering with ping increase for a few months as well, managed to fix it few days ago using WTFast multi-server connection, tried like 150-200 combinations to find one that puts me at a stable 150-160ms~ without packet loss and 4-5 that are like 170-190ms average.

    Sucks to need a vpn now, and single server connection/vpn's don't go as low 150 for me.
  • lendeezylendeezy ✭
    im not interested in elite. whats the point of elite if you have higher ping still? giving ppl free elite isnt close to a band aid. has any actual old player complained about the difference from 4 years to now? 4 yrs ago had more ppl, more server, with less ping issues. their "updated" servers with less servers to handle, has been worse than 4 years ago, not to mention eme in community itself has been garbage after taking elite priority ticket was taken out
  • KoikoiKoikoi ✭✭✭
    Yes as I said do a quick search you'll see the multiple and lengthy threads about this issue.

    Iv been playing since CBT. my ping used to be 30. 2014 was 50. 2016 was 75. Now with the ping spikes or servers right out freezing up for seconds at a time I'm lucky to ever see green ping. and I Iive on the east coast.
  • lendeezylendeezy ✭
    edited January 2017
    even people in chicago have 20-30 more ping then usual. no way in heck EME cant say this isnt their problem though. people on forms give up to easily.
  • lendeezylendeezy ✭
    ill keep bumping it til i get a response from them. they'll need to close it to get me to stop talking, i want an actual good explanation from them.
  • LesbianViLesbianVi ✭✭✭✭✭
    https://forums.enmasse.com/tera/discussion/11081/please-investigate-the-issue-of-heavy-lags-and-spikes-from-eastern-eu-west-asia-regions#latest

    that is my thread about what is happening to me :(
  • counterpointcounterpoint mod
    edited January 2017
    Please post your traceroute to diag.enmasse.com so we can at least see where you're playing from and whether there is an issue in the path. The past many threads I've seen about the issue, we found it was a routing issue. This can impact you even if you live in Chicago because EME switched to a different backbone provider (and even within a city, a connection follows a route).

    There is a separate issue with ping spikes, but if your median ping has gone up, it's almost certainly routing-related.
  • lendeezylendeezy ✭
    if you can show me how to do a traceroute ill do it but i am pretty sure its not a trace issue if everyone in NA has this problem. they have to admit their new servers r messed up and they f up transferring their servers to a more crappy provider just to save money
  • counterpointcounterpoint mod
    edited January 2017
    lendeezy wrote: »
    if you can show me how to do a traceroute ill do it but i am pretty sure its not a trace issue if everyone in NA has this problem. they have to admit their new servers r messed up and they f up transferring their servers to a more crappy provider just to save money

    1. Press Start and type "cmd" and press enter
    2. In the Command Prompt window that appears type "tracert diag.enmasse.com"
    3. Either take a screenshot of the resulting window, or use the "Mark" feature from the right-click menu (Ctrl+M) to copy/paste. You can skip the first few lines.

    For example:
    4 20 ms 20 ms 20 ms ae54.bar2.Toronto1.Level3.net [4.28.138.21]
    5 * * * Request timed out.
    6 33 ms 33 ms 33 ms 63-235-41-149.dia.static.qwest.net [63.235.41.149]
    7 33 ms 33 ms 33 ms 63.146.26.106
    8 33 ms 33 ms 33 ms cr1-xe-9-2-1.jfk2.savvis.net [206.28.99.165]
    9 45 ms 47 ms 305 ms cr1-te-0-1-0-1.chd.savvis.net [206.28.100.233]
    10 45 ms 45 ms 45 ms hr3-xe-8-0-0.elkgrovech3.savvis.net [204.70.198.73]
    11 46 ms 45 ms 46 ms 64.37.205.6
    12 45 ms 45 ms 45 ms 208.67.49.180

    If you look at my traceroute here, you can see something's not looking good at hop 9 (which a junction between New York and Chicago, long before it gets to EME's hosting provider).


    With the amount of issues people (especially on Comcast) had on their previous backbone, Zayo, this was actually the better of the two -- even if it impacted your own average ping time.
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