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User Authentication Failed Bugs
For the kyra's event, I had planned on making up to 5 accounts to use during the event to farm SSNMs etc since I don't use elite and don't have mult 65s on just one acc, and this is not against the rules.
The day before the event, I was on those accs, and logged into each of them. I logged off multiple times and ran into no errors. About 18 hours later being off the accs, after I went to sleep and got home from work, I tried logging in. My internet also went off right about this time. When it goes back up it gives me a user auth error. What this means is, I have to wait TWENTY FOUR HOURS since then. This means, even though I have not passed the 6 acc limit, making very sure I didn't, and tested it many hours earlier prepping for the event, I have now been almost locked out of the game for 40 hours. Yes, you can still play on your "main account" (which, the game knows because of a certain tagging function, which is based on something I can't find out, it's not the flash cookie planted in or the IP / mac address or the serial number volume of your hard drive. SO I could not fix this myself.
So, instead of the game letting you use the 6 acc that you're limited to, they will lock you out of ALL of them. And, I am not even aware if you can try logging in without it resetting the limit. The User auth error page says it will fix itself in 24 hours if you don't try to login to more than 6 accs (I never even did that anyways.) But does that mean, if you want to check if the 24 hour limit is up, and say, 23 hours later, accidentally login, you will be reset and have to wait 24 more hours again?
This is also a very annoying issue as submitting a ticket is worthless since the tickets are not responded to until weeks later. It would be fixed if live elite support still existed. "just wait 24 hours bla bla" yeah, not when I'm a busy person, and I specifically planned for this knowing that I had a day off, but instead, the entire 24 hours took that away from me. PLEASE, PLEASE, PLEASE fix this, I'm not saying remove the acc limit, I'm saying if someone accidentally goes over (when I didn't, but if they do), let them still log into the accs. Being locked out of every single one is literally broken. But in my case I never went over that limit and instead a bug possibly caused by my internet going off [filtered] me over.
The day before the event, I was on those accs, and logged into each of them. I logged off multiple times and ran into no errors. About 18 hours later being off the accs, after I went to sleep and got home from work, I tried logging in. My internet also went off right about this time. When it goes back up it gives me a user auth error. What this means is, I have to wait TWENTY FOUR HOURS since then. This means, even though I have not passed the 6 acc limit, making very sure I didn't, and tested it many hours earlier prepping for the event, I have now been almost locked out of the game for 40 hours. Yes, you can still play on your "main account" (which, the game knows because of a certain tagging function, which is based on something I can't find out, it's not the flash cookie planted in or the IP / mac address or the serial number volume of your hard drive. SO I could not fix this myself.
So, instead of the game letting you use the 6 acc that you're limited to, they will lock you out of ALL of them. And, I am not even aware if you can try logging in without it resetting the limit. The User auth error page says it will fix itself in 24 hours if you don't try to login to more than 6 accs (I never even did that anyways.) But does that mean, if you want to check if the 24 hour limit is up, and say, 23 hours later, accidentally login, you will be reset and have to wait 24 more hours again?
This is also a very annoying issue as submitting a ticket is worthless since the tickets are not responded to until weeks later. It would be fixed if live elite support still existed. "just wait 24 hours bla bla" yeah, not when I'm a busy person, and I specifically planned for this knowing that I had a day off, but instead, the entire 24 hours took that away from me. PLEASE, PLEASE, PLEASE fix this, I'm not saying remove the acc limit, I'm saying if someone accidentally goes over (when I didn't, but if they do), let them still log into the accs. Being locked out of every single one is literally broken. But in my case I never went over that limit and instead a bug possibly caused by my internet going off [filtered] me over.
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Comments
So basically what you are saying is: "yo EME I wanna cheat in TERA, the system that doesn't allow me to cheat is broken, remove it so I can cheat in peace". This is plain ridiculous, and, furthermore you could get banned for admitting that you intended to use an exploit.
using multiple accounts has never been against the rules, and, an acc limit used to be 10 per day, because people were abusing log in for dailies etc.
I am not logging into more than 6 accounts. As it stands, and how it reads, 6 accounts is the limit. Me logging into 5 alt accounts and then my main should not result in my MAIN account getting a user authentication failed.