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Tera Error Log - Error: 0111:0001

Kaia4Kaia4
edited February 2017 in TERA PC - General Discussion
I was playing fine until last night. I relogged my launcher (around 10pm PST) and then it all started. This error kept popping whenever I tried to press PLAY.
I don't use any VPNs, I've checked my connection and it seems fine, I have already rebooted my computer and I have enough/a lot of hard space. Which means, I have already done every step of this guide: http://support.enmasse.com/tera/error-0111-0001-unable-to-connect-to-tera-server-list
And nothing can solve that. So I really need a hand here. I have no idea about what to do.
I've already sent a ticket/opened one, but I know it will take too long to get a response. This has already happened but it was one time thing, the error popped and then I was able to log in the game after the second try, but never like this.
Appreciate the help!
@CobaltDragon @counterpoint @Noesis @Spacecats @Malrok

Comments

  • CobaltDragonCobaltDragon admin
    You'll most likely want to submit a Support Ticket with an attached EME Diagnostic ( http://support.enmasse.com/tera/resolve-technical-issues-with-the-diagnostic-tool ) , but I will mention that this issue occurring when the Play Button is being pressed is typically caused by conflicting Firewall or Security Software that is installed on the computer, and may need to add exceptions or temporarily uninstall software in order to resolve the issue in the TERA Launcher.
  • Kaia4Kaia4 ✭✭
    @CobaltDragon I don't have any Security Software opperating right now and I've already put Tera.exe as well the Launcher as exceptions on my Firewall. And I have already attached the Diagnostic's file to my ticket. Guess I will wait the response then.
  • Kaia4Kaia4 ✭✭
    @CobaltDragon I think I might have solved it. Thanks for the help and quick apply!
  • CobaltDragonCobaltDragon admin
    Fonzy wrote: »
    @CobaltDragon I think I might have solved it. Thanks for the help and quick apply!

    Excellent. I'm happy to hear you were able to figure it out. :)
  • howrang44howrang44 ✭✭
    Care to share what did you do to solve it @Fonzy
  • howrang44howrang44 ✭✭
    edited June 2017
    Nvm it worked
  • ReviroReviro ✭
    Im with exactly the same problem here...
    did all that guy from above said he did and still not working...
    ..
    some help plz
  • IlllIIIlllllIIIIlllIIIlllllIII ✭
    GGCXCAXFPC wrote: »
    Im with exactly the same problem here...
    did all that guy from above said he did and still not working...
    ..
    some help plz
    Nice necro, and potentially an issue with unethical program.
This discussion has been closed.