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PSA for staff: Login issues

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Comments

  • MeowzuMeowzu ✭
    Same here, stuck at submitting
  • ArcherOfEnvyArcherOfEnvy Netherlands ✭✭✭
    3 hours until it's morning and people wake up. :awesome: I just hope this thread doesn't get buried away from the 1st page
  • czirencziren ✭✭
    Keep it alive! having issues too!
  • ArcherOfEnvyArcherOfEnvy Netherlands ✭✭✭
    Kathala wrote: »
    And now i got this [filtered] thing [img][/img]dupa_zpsjiaseygf.png

    That happened after my third login attempt (See my first post): I clicked OK and PLAY again, got in, gave me the server select screen and kicked me out after a minute resulting in a ticket verification error.
  • WunziganWunzigan ✭✭
    Same problem here, welp me. All those screenshots, i have them too. LMAO
  • RapunzzelRapunzzel ✭✭
    Just came back from work expecting to play a bit and I found this crap 3;( what a day huh?????
  • ArcherOfEnvyArcherOfEnvy Netherlands ✭✭✭
    edited March 2017
    cziren wrote: »
    Keep it alive! having issues too!

    Friendly reminder: The dog quests from Invalesco defy all logic and laws of physics
    71bf69f7b1028d260e22f6fe85f5f1c8c61bfe70acec613ba135482c3e635359.jpg
  • ShesoulShesoul ✭✭
    Let's keep this post alive. Showing our anger in the comments xD
  • WunziganWunzigan ✭✭
    ANGERRR, lol

    On a serious note, i keep also gettin Authentication Service Error. I log in, buy when i want to create a support ticket, it reverses the whole process.
    Must be def related to all this
  • IminlovewiththecocoIminlovewiththecoco ✭
    Wish this will be fix fast.
  • ArcherOfEnvyArcherOfEnvy Netherlands ✭✭✭
    edited March 2017
    Wunzigan wrote: »
    ANGERRR, lol

    On a serious note, i keep also gettin Authentication Service Error. I log in, buy when i want to create a support ticket, it reverses the whole process.
    Must be def related to all this

    I don't think the login server is down, it might just not work as intended. If they use AWS for hosting the game servers, patch servers and login servers, it might have caused issues, due to the outages because some sysadmin made a typo in the command during their payment window, putting the index subsystem offline, instead of bringing the S3 servers down. It could be a DNS issue, we'll see when EME is waking up and its about 7am over there.

    (Due to that happening, despite the index subsystem coming back online fast, it had issues in recovering. There were alot of requests made during the downtime in mere seconds. So a lot of websites were unavailable as well.)
  • ArcherOfEnvyArcherOfEnvy Netherlands ✭✭✭
    Iminlovewiththecoco wrote: »
    Wish this will be fix fast.

    4:37am over there. Doubt that it will be fast
  • xLostxxLostx ✭
    Patutu wrote: »
    ArcherOfEnvy wrote: »
    ArcherOfEnvy wrote: »
    The issue is minor but Ops and you guys might keep an eye out on the login server. I was able to login, but the first 3 times it hanged and I had to restart the launcher two times, the second time it gave me a loading login screen with a Retry button. It might be (if you guys are using AWS and the such) that due to yesterday's outages or the day before yesterday, this might have caused some slight disruptions to logging in.

    @Spacecats @CobaltDragon @Noesis @Smoreceror @Malrok Please monitor. It's a minor non-issue, but you never know.

    In addition: I was able to login, pressed play got a warning window 'launchGame.exe: Internal Server Error'. I hit OK and pressed play again, it loaded up Tera, brought me to the Server Select screen, did nothing. I clicked AV press Enter Server, it was a bit laggy and I got kicked off.

    Resulting in this:
    y3mPkAXFVD6m-4L_Dk7ygdPZ8r7cb3wAyXawpl6sfTQqKpRjzHayHjdqmqhDNlt9gknAHer2hCLQ6AxXBVoBomdJqu8CVulJPpVaJCLvqDIZTut54gBAlrz6Ae04XagOleJJ_FBNZ0sWGcFB3vzpRCyC_UaG-aAJR35_GEdhCISwHQ?width=1024&height=576&cropmode=none

    same thing just happened to me

    Same thing just happened to me and i am also new to this game
  • AylianaAyliana ✭
    The launcher dieded and is never coming back. I blame it on the Elin race.
  • RedNeckTARedNeckTA ✭
    edited March 2017
    I cant login either tried all options must be on there end, Bad tera y no work
This discussion has been closed.