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User authentication failed.
What happened: I have reinstalled my windows 7 and when I tryed to login I got that issue
Date and time: 11.23.2016 ~7:20 AM
Reproduction Steps: Account armor: Disabled. When I try to activate/deactivate it (via enmasse.com) - no results. I have tryed to log out from all devices -> no use. Yes. I have read this and other support articles about connectivity. I am aware that game is trying to protect my account, but if I wanted it to - Id activated account armor! Why does this game forces me to try and find another game to spend my time? I want to play it and spend my money here
Why should I wait 24 hours to play again? If the account was truly hijacked how would that protect me huh? And the most freaking amazing part is that I am able to log ingame via another PC! what a punishment system is that?!? (sadly my another pc is too slow for tera...)
I BEG YOU do something about it - I live and dream about tera, I have planned tons of stuff to do today (example: getting enough tokens for blubred earring (35/40)) and this "protection" is screwing me up so badly. Or should I just leave tera and try another stable game? I dont want it, I love this game for like 4 years already!
Solution: remove this ridiculous ban and if there are any suspicious activity, force player to verify himself via mail at least! QQ
Date and time: 11.23.2016 ~7:20 AM
Reproduction Steps: Account armor: Disabled. When I try to activate/deactivate it (via enmasse.com) - no results. I have tryed to log out from all devices -> no use. Yes. I have read this and other support articles about connectivity. I am aware that game is trying to protect my account, but if I wanted it to - Id activated account armor! Why does this game forces me to try and find another game to spend my time? I want to play it and spend my money here
Why should I wait 24 hours to play again? If the account was truly hijacked how would that protect me huh? And the most freaking amazing part is that I am able to log ingame via another PC! what a punishment system is that?!? (sadly my another pc is too slow for tera...)
I BEG YOU do something about it - I live and dream about tera, I have planned tons of stuff to do today (example: getting enough tokens for blubred earring (35/40)) and this "protection" is screwing me up so badly. Or should I just leave tera and try another stable game? I dont want it, I love this game for like 4 years already!
Solution: remove this ridiculous ban and if there are any suspicious activity, force player to verify himself via mail at least! QQ
0
Comments
• Name of the character or characters that experienced the bug [Noradd]
• Server the bug was experienced on [Fey Forest]
• URL of the website where the bug is
I have no idea how, and now I feel bad becuase I cant delete/remove this topic.
Thanks for fixing it :proud: