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need help on ms issue (red all the time)

AzathelAzathel
in TERA PC - General Discussion
after the patch im not able to play, from 150-140 max 170 ms to 270 with spikes to 600+ please, do something about it :/

Comments

  • AkthanakosAkthanakos ✭✭✭
    edited March 2017
    same here, having a 2 secs screen freeze every couple of mins... I also ping tested for 10 mins a couple of other chicago servers just to make sure and they were all fine, not a single packet loss or lag spike. So it's pretty clear that's EME servers.
    I know a lot of people are having the same issue ever since the new patch.
  • allofspaceandtimeallofspaceandtime ✭✭✭✭✭
    ive noticed after this last patch, my game is so slow and laggy. before it wasn't bad, now its terrible.
  • JedoiiJedoii ✭
    Akthanakos wrote: »
    same here, having a 2 secs screen freeze every couple of mins... I also ping tested for 10 mins a couple of other chicago servers just to make sure and they were all fine, not a single packet loss or lag spike. So it's pretty clear that's EME servers.
    I know a lot of people are having the same issue ever since the new patch.

    I also have the same problem, 2secs freeze every mins is annoying af. Please fix it EME!
  • ElinLoveElinLove ✭✭✭✭✭
    Weird enough, I never have these issues and my connection is usually unreliable. Could it also be some system update?
    Windows updates love screwing network every now and then. Had to roll back on some updates here because of this.

    Every bigger patch, this happens, but weird enough for me it didn't.
  • AzathelAzathel ✭
    :/ we deserve an answer from eme or any gm..
  • ShortiieShortiie ✭
    627 ping/ms staring me in the face. for awhile it was doing enough i could play [around 80-90 with some freezes], then around an hour ago it shot into 300 with 600-1k spikes.
    Maybe one day things will be stable again. I miss my steady 60 ms from months ago.
  • counterpointcounterpoint mod
    edited March 2017
    Posting your traceroute is the only objective way to a) see what the people who have the problem have in common, b) rule out other common causes. If it is a problem on the server, the confluence of traceroutes posted should support that this is the common factor everyone affected is sharing.

    1. Click/tap Start
    2. Type "cmd" (without quotes) and press Enter
    3. Type "tracert diag.enmasse.com" and press Enter
    4. Use Ctrl+M to highlight the rows from the resulting traceroute, and then right-click on what you highlighted.
    5. Paste the traceroute in this thread.

    For example:

    4 19 ms 19 ms 19 ms ae54.bar2.Toronto1.Level3.net [4.28.138.21]
    5 * * * Request timed out.
    6 30 ms 30 ms 31 ms nyc2-brdr-01.inet.qwest.net [63.235.41.149]
    7 32 ms 32 ms 33 ms 63.146.26.106
    8 32 ms 33 ms 32 ms cr2-xe-9-2-2.jfk2.savvis.net [206.28.99.201]
    9 45 ms 47 ms 47 ms cr2-te-0-1-0-1.chd.savvis.net [206.28.100.245]
    10 49 ms 46 ms 47 ms cr1-tengig-0-0-2-0.chicago.savvis.net [204.70.196.241]
    11 44 ms 44 ms 44 ms 206.28.101.165
    12 45 ms 44 ms 45 ms 64.37.205.6
    13 44 ms 44 ms 44 ms 208.67.49.180
  • ShortiieShortiie ✭
    Ctrl+M didn't work for me, so I just took a screen shot of it. Hope that's okay.

    LIDvfkV.png
  • counterpointcounterpoint mod
    edited March 2017
    @Shortie
    Wow... that result is horrific. What the heck is going on with your Internet, I wonder...? I can definitely see from that that the issue isn't the TERA server, but I'm amazed anything on your Internet is working half-way decently. I'd try the standard steps of power-cycling all your equipment just to be 100% sure, but yeah -- that's pretty bad.
  • ShortiieShortiie ✭
    edited March 2017
    That's the weird thing, everything is fine on my end lol
    Browsers load properly, nothings really slow or out of place, other games played fine. The only time i see a problem is with tera.

    - - - - - -
    Okay, I unplugged everything from my modem for a few minutes. plugged her back up and reconnected.

    This is the results after that
    qBzrnkw.png

    This is the result after a second computer was turned on [roommate wanted to get online, I'd noticed recently whenever they got on it's like the priority would be put towards them.]
    Adjs6Gb.png

    My ping came down from the horrible 400-600 it was doing when i logged off earlier. But it's still going into 100's and 200's when for years now I've had a steady unbroken 60. I didn't start having all these issues until the two months of lag tera'd had with the server host savvis and such, and it's just continued to get worse from there. I never could make it go back to normal.
  • counterpointcounterpoint mod
    Shortiie wrote: »
    That's the weird thing, everything is fine on my end lol
    Browsers load properly, nothings really slow or out of place, other games played fine. The only time i see a problem is with tera.

    I guess for whatever reason that's the only game you play that ends up routing you through these particular servers in Georgia that are off the chart bad. Crazy...
  • ElinUsagiElinUsagi ✭✭✭✭✭
    @Shortiie

    As other games may host their server in diferent states you would experience high ping with Tera if your ISP makes your route path diferent than before.

    Remember that not all games host is the same state and havent the same ISP.
  • AmianneAmianne ✭
    Same here. Since the Tuesday patch (just like almost every patch lately), my ping goes up from 150 to 250-350+ with sometimes spiking to 1k. It usually starts around 5pm and keeps being that high till after the elite reset which is at 1am (CET). It's during the hours I would normally be most active in the game, so it's annoying, to say the least.
  • counterpointcounterpoint mod
    edited March 2017
    Amianne wrote: »
    Same here. Since the Tuesday patch (just like almost every patch lately), my ping goes up from 150 to 250-350+ with sometimes spiking to 1k. It usually starts around 5pm and keeps being that high till after the elite reset which is at 1am (CET). It's during the hours I would normally be most active in the game, so it's annoying, to say the least.

    Could also post your traceroute (instructions posted earlier) to see the path it's taking to the server? This period actually appears to coincide more with primetime in Europe than in North America, so I am supposing the issue might be with servers on the route there. During those times in North America, the connection is usually more stable for people in North America.

    (People in North America tend to have the most problems between about 6pm and 11pm Eastern time, which is 12am to 5am CET, because that again coincides with periods of greatest traffic/demand in their local market.)

    Even though the patch is the visible thing you notice changing, it's not likely to be the root cause. Unless it introduces some new kind of content and there is a lot of lag in or caused by that particular new content (which did happen not too long ago)... but this past week's patch really had nothing like that.
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