[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20
steamsupport.dll
Launcher gives me error that cant load steamsupport.dll. Tried reinstall the game using simple installation exe and still same error. Removed games that I had installed before but I do not use anymore, reinstalled Microsoft Visual C++ to see if that help but is still the same. Did clean of the system and repair of registry, but still same error. Downloaded tera using torrent download and installed the game, but still error. I did not play for a week or two and now I can't enter the game at all what should I do and what will happen to 12-13 characters that I have? I also tried downloading tera launcher from older post here, but still same error so what should I do now? Was thinking that the dll file is in conflict with another one but seems like this is not the problem.
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http://support.enmasse.com/tera/tickets/submit
The support crew will need a little more information as well. Please include your launcher.log file (located in your TERA folder), a screenshot of the error you're getting, and a screenshot of your TERA folder.
Tera is Windows only.
There are a couple people who got it working under wine but I haven't attempted it yet.