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andersonepkandersonepk
in TERA PC - General Discussion
i HAD +15 ambush slayer sword on broker to sell it, and just disapear?
if someone buyed i had no gold from it, that sword just dissapear on the air?
wtf

Comments

  • GrievuuzGrievuuz ✭✭✭
    edited April 2017
    It didn't sell -> was sent to your mail box -> mail expired and went poof.

    Tough luck broski.

    It's worked like that in almost every MMO I've played that had an auction house / trade broker system.
  • andersonepkandersonepk ✭✭
    i send a ticked already, i think they will return my sword back, i hope aleast LOL
    can @Spacecats or someone help me?
  • GrievuuzGrievuuz ✭✭✭
    andersonepk wrote: »
    i send a ticked already, i think they will return my sword back, i hope aleast LOL
    can @Spacecats or someone help me?

    Doubt they will or maybe even can help (noone to blame but yourself). Also, trying to summon the community manager for what is clearly a general support staff issue? Pls.

    Brace yourself for the 2-week ticket response time as well.
  • ElinUsagiElinUsagi ✭✭✭✭✭
    edited April 2017
    Grievuuz wrote: »
    andersonepk wrote: »
    i send a ticked already, i think they will return my sword back, i hope aleast LOL
    can @Spacecats or someone help me?

    Doubt they will or maybe even can help (noone to blame but yourself). Also, trying to summon the community manager for what is clearly a general support staff issue? Pls.

    Brace yourself for the 2-week ticket response time as well.

    If he really had that on broker then support will send him his item via parcel post.
  • andersonepkandersonepk ✭✭
    yeah then can check i think lol, why not replace me, i had it, so... well
    i was hoping for tomorow for it i asked helped here lol, EME staff dont read foruns? dont comunicate ?
  • metagamemetagame ✭✭✭✭
    if it worked that way there would be zero point in having a ticket system in the first place

    spacecats is just a community manager, his job isn't to deal with support tickets
  • counterpointcounterpoint mod
    Yeah, it is true that you can't use the forum to jump in line, or else everyone would just spam all their tickets on the forum to get preferential treatment. In any case, I hope that the issue can be resolved for you. This is the game "working as intended", but it's an unfortunate system. The word to the wise is that if you're going to take a break, be sure to remove absolutely everything from the broker first.
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