[PC] Naslow's Treasure Map Items have been temporarily disabled while we resolve an issue. We appreciate your patience and understanding!

No Additional Character Slot in Item Claim

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Comments

  • DarkCroftDarkCroft ✭✭
    edited April 2017
    I havent got mine either, im on AV as well
    Nvm, mine just came through.
  • Any news on this issue?
  • DarkCroft wrote: »
    I havent got mine either, im on AV as well
    Nvm, mine just came through.

    Did you do anything besides wait? We're wondering if some people's launchers aren't closing all the way, or somehow need to be re-launched more than once to trigger the new login reward. In any case we're still looking into it.
  • Spacecats wrote: »
    DarkCroft wrote: »
    I havent got mine either, im on AV as well
    Nvm, mine just came through.

    Did you do anything besides wait? We're wondering if some people's launchers aren't closing all the way, or somehow need to be re-launched more than once to trigger the new login reward. In any case we're still looking into it.

    Okay I previously have done this multiple times. But I again did it after the dungeon server reboot and I finally got my additional character slot after my client done a very small patch. Had to close tera all the way out and that allowed me to receive the character slot.
  • Spacecats wrote: »
    DarkCroft wrote: »
    I havent got mine either, im on AV as well
    Nvm, mine just came through.

    Did you do anything besides wait? We're wondering if some people's launchers aren't closing all the way, or somehow need to be re-launched more than once to trigger the new login reward. In any case we're still looking into it.

    I relogged several times and it came through, my brothers came without relogging this morning when the patch hit, took mine like 4 hrs after to coem through.
  • Yeah, looks like waiting + multiple client reboots is the solution.
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