[PC] We are aware of issues surrounding the event EP booster, and are working to resolve this. Currently, we are working towards having this fixed on Tuesday, 02/25 in a hotfix maintenance. We will have further details as we approach this fix. Thank you for your patience and understanding!
Comments
Some people got it, some people didn't. The common denominator here are people not actually bothering to look at the screenshots.
They had the option to stay silent, but not the ability.
I understand your frustration when it comes to items like this but please believe me when I say greed is not our motivation for not fixing Ace token shops on FF (or anything else, honestly). There's no grand plan to ignore FF or somehow make it worse and there's no point in making TERA less fun to play for anyone, so I apologize if this particular issue is something that regularly affects you personally.
This is a case where an odd issue is affecting one server but not others, a setting somewhere in the configuration tool that unfortunately used some default price and content values on FF instead of the ones customized by the En Masse staff upon localization. I'm certain this particular issue is fixable on our end (unlike some odd problems TERA encounters which can be a lot of work to correct), but it's not an urgent issue. TERA is a big game, and sometimes there are things that we receive feedback on but are not able to dedicate time to fixing immediately. There's a constant "to-do" list for maintaining an MMO and we have to first act on issues that have the highest impact.
That said, I am looking into a way I can adjust the shop in the next couple days, so your forum thread is definitely appreciated and I hope you don't feel ignored. It's just a matter of time.
Thanks
Top kek.
It is a scary thought that one server is out of sync with the others at all. What ELSE can be out of whack and no one ever notices, nor reports it? How many people actually play (actively) on multiple servers to actually catch and REPORT issues like this?
This fact alone makes it a very pressing issue IMO, since it opens the door for countless unknown issues, all concerning to the configuration tool not having the same settings across all servers. What other settings for the FF server can be wrong, I wonder? I wouldn't know - it's the only server I play on.
The shops are the only places I've seen any difference, and we're looking into why it happened. Like I said this is an odd issue, meaning it's fairly uncommon. Typically we treat all servers the same unless there's PvP to consider.
This on top of the allegedly server-specific bug of skill passive proc's (Hurricane, Dragon mounts) not working on CH and FF. https://forums.enmasse.com/tera/discussion/13469/some-skills-and-passives-are-not-working-same-with-hurricanes-and-dragon-passive
Is this a growing trend of server-specific discrepancies and bugs? I'm beginning to worry.
That bug was happening on every server, even in the past where procs and class passives weren't working were not server specific either. It just doesn't happen to everyone.
No, as I said server-specific bugs are rare. There's no cause for worry.
I hope so. Well I mean, not that the bug is happening.. you know what I mean.
Thank you Spacecats, keep up the hard work. The week is still young.