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why zayo is awful and why savvis is better, and why they need to switch back

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Comments

  • jongbaejongbae ✭✭✭
    edited April 2017
    Again: "Then you are telling me that the player base of Tera players can only be counted with two hands and because of that EME should make their desicion based on 10 ppl?"

    It's not only 10 people, believe me. I don't even live in the US and I experience the lag spikes, I know people in the US experience the lag spikes with me, people in EU experience the lag spike along with the US and South American people. You need to stop and actually realize the problem. I already did my part and send the file, I'm sure over thousand players will too because this is not "10 people's" problem.
  • MuggslyMuggsly ✭✭✭
    Just throwing my hat in here to say that dozens of times me and the 5 people I play with would simultaneously say on discord wow did you get the spike in many different dungeons. I am not sure the culprit but we were all playing from different parts of the country and in one case a UK player. We all got the same spikes at the same time with only a few of us getting spikes when others did not but a majority of the time it was simultaneous.

    My normal ping to Tera is sub 40 but this weekend I was regularly seeing an average of 60+ which is odd for me and the spikes were all over. It was basically like someone paused the game and was most noticeable after a boss kill for the delayed lootsplosion.

    I would like to add that no one really uses these forums and most of the people in disc, and we have a big guild, were all saying things like EME being EME and valk patch etc. So I am not sure posts on a forum is an accurate measurement for anything.
  • KossplossKossploss ✭✭✭
    lul that person still going at it , lmfao i cant

    https://forums.enmasse.com/tera/discussion/13716/our-servers-are-doing-better-than-ever-spacecats-2k17/p1?new=1

    go watch , this , ofc you'll tell me thats perfectly normal , and it was only the person recording that was lagging right xdddddddddd
  • jongbaejongbae ✭✭✭
    Kossploss wrote: »
    lul that person still going at it , lmfao i cant

    https://forums.enmasse.com/tera/discussion/13716/our-servers-are-doing-better-than-ever-spacecats-2k17/p1?new=1

    go watch , this , ofc you'll tell me thats perfectly normal , and it was only the person recording that was lagging right xdddddddddd

    Thank you
    That's in every single dungeon, for my friend right there thinking only 10 people have lag issues.
  • ElinUsagiElinUsagi ✭✭✭✭✭
    > @Fruits said:
    > Did this person just assumed that it only affected 10 people because of a minor example from global chat?
    >
    > Oh my goodness, I'm honestly lost for words.
    >
    > I'm just going to block you unless you are just trolling for no apparent reason.

    Yeah right, because nobody can give proof about b) why Savvis is better than Zayo and c) Why EME need to go back at Savvis.

    Almos everyone in the thread derailed from the main 3 points and started using asumptions and personal experience to back up their point and not real data that how can Savvis will gibve us better ping to most of the player base.

    Should I adress that the issues making many ppl lagging can be something that will still be prrsent even with EME changing to Savvis?

    This thread is not even for debate is only ppl saying EME should change back to Savvis without giving proof that most of the players will get benefits from it.

    So then again I will bring the 3 points of this thread tittle to the discusiion

    a) why Zayo is awful? (This is more like personal experience)

    b) why Savvis is better? (We need technical data here and not asumtions or personal experience)

    c) why EME should change back to Savvis? (If there is real proof that Savvis is better than Zayo for most of the players then ok but if there is no real proof to show most ppl will benefit from this then better stay on Zayo).
  • ElinUsagi wrote: »
    I am still waiting for the proof about your thread titltle "why zayo is awful and why savvis is better, and why they need to switch back" so when sre you going to show us with real proof?

    When the Valkyrie update happened and lag came to Tera (for me), I came to the forums. There were a lot of complaints about the servers, with most people suggesting it was a server issue. It very much seemed to me that it was indeed a server issue. I could track my ping to TR and only find higher ping at the last hop, but even then it wasnt alarming. It seemed certain to me to be a server issue. Theory: I think eme took notice of how many people were complaining about the lag (server lag) and made a rash choice to swap back to Zayo, Savvis was far better for me. All I have seen in chat are complaints about the lag (some of it being obvious server lag while looting) ever since the valkyrie update.

    Here is a ping plotter of Zayo performance (I have had 5% or higher packet loss on everyone of the Zayo nodes since the switch):

    GXRH7ns.jpg?1

    I do not have a saved ping plotter of my connection via Savvis because there was nothing worthy of saving (the connection was good). The Valk update with Savvis was 3 or 4, one second freezes a minute (server lag or untrackable Packet Loss or extremely high ping, with server lag being the most logical of the 3). Since the change to Zayo I have packet loss constantly (even b4 3x lewt event), rubber banding and just a bad experience in general.

    Without any doubt, my connection to Tera at this point in time is the worst connection I have ever had to any game I have ever played. My connection via Savvis prior to Valkyrie update was good and stable. I honestly do not know how much more I can take.
  • KossplossKossploss ✭✭✭
    lmao , they deleted the thread rn
  • Fruits wrote: »
    QgLZXLH.png
    Much better.


    Kossploss wrote: »
    lul that person still going at it , lmfao i cant

    https://forums.enmasse.com/tera/discussion/13716/our-servers-are-doing-better-than-ever-spacecats-2k17/p1?new=1

    go watch , this , ofc you'll tell me thats perfectly normal , and it was only the person recording that was lagging right xdddddddddd
    Did the thread go poof or wrong URL?

    If it went poof it is also on the Tera Reddit, although Spacecats really is not to blame (so that title is unfair).
  • ElinUsagiElinUsagi ✭✭✭✭✭
    @Fruits @Kossploss

    That happens when ppl start making personal attacks because duferent viewpoint.

    @Jinsoyun

    Let me ask you a personal opinion question.

    Do you think there are morr players with better routing with Savvis rather than Zayo?

    And if I may ask you also, don't you think these issues could be bad coding related?

    Seems like many ppl have been experiencing worst ping each tiem we get a patch so I wonder if something else about ingame features are modified every patch.
  • ElinUsagi wrote: »


    @Jinsoyun

    Let me ask you a personal opinion question.

    Do you think there are morr players with better routing with Savvis rather than Zayo?

    And if I may ask you also, don't you think these issues could be bad coding related?

    Seems like many ppl have been experiencing worst ping each tiem we get a patch so I wonder if something else about ingame features are modified every patch.

    Hard for me to say for certain. All I can provide is anecdotal evidence. Before the valk update I never remember having any lag issues, I also do not remember seeing people complain about them non stop either.

    I do think that the Valk update and the 3x event is coding issues and or server issues but I have no real way to prove it other than when I had the good stable connection with Savvis I had game freezes at the same time as everyone else but was unable to find packet loss or high ping via my ping plotter that I had running for most of the Valk release (I knew about the Zayo swap before the forum post was up about it).

    Sadly for me, I now have those same coding / server issues but now a very unstable connection to go with it.

    Last 5 mins or so

    CEUhNJq.jpg?1

    It isnt just those first two nodes though, the packet loss has been on all of the Zayo nodes since the swap.
  • CatoriiCatorii ✭✭✭
    edited April 2017
    https://forums.enmasse.com/tera/discussion/9287/psa-information-lagging-every-day-its-not-your-fault-but-its-also-not-the-servers-fault/p1

    This person was very thorough in explaining the cause of the lag months back. It was Zayo then, and it's Zayo now. Zayo works better for some people outside NA, and very few people in NA (mostly seen people from CA saying so, but not many), but Savvis in general is much more stable for most. EME could try another ISP if there is one, but for some reason they just keep trying the same two over and over like it's ever going to change.

    I haven't seen an issue like this in any other games. Occasionally laggy weekends? Sure. But not when it's lagging every single day for weeks or months on end. No publisher in their right mind would let that go on so long. Except EME, apparently. They asked for logs back then too, and it never got resolved, which is why it seems pointless now. They're pretty much beating a dead horse and pretending it's a different horse. The lag is only gone when Zayo is inactive, for the majority of players.

    Just because a minority has better performance on Zayo doesn't mean the majority aren't lagging with it on. That's just ignorant, and you can see from how many people in this thread are complaining about the lag that it is a widespread issue.

    Also: literally no one I've run with since I came back two weeks ago has been stable when the rest of us are lagging. We ALL lag.

    Edit: Another thread from even further back, ZAYO STILL CAUSING ISSUES then:
    https://forums.enmasse.com/tera/discussion/8791/lags-dcs-when-it-will-be-fixed/p1
    This is the type of [filtered] we have to deal with every time Zayo is turned on. And notice how they actually turned Zayo off because of the complaints in that thread. Which improved stability for most.
  • ElinUsagiElinUsagi ✭✭✭✭✭
    @Jinsoyun

    I usually play from monday to thursday from 6am to 7am and 8pm to any hour I can prior other activities.

    On Friday from 8 pm to 12 am and Saturday and Sunday from 11am until I get bored.

    The only time I had lag issues were on Kyras event and most of the days I have a stable 80ms (around 160 when EME was on Savvis). It would not affect me that much if EME change back to Savvis but I can't say if that would be the best for most of the players.

    I do think that an extensive thought must be done for EME and the community and see if it is an option to offer the servers for their geografical location (say having one with Savvis for those in the Pacific and Zayo for the rest of the users) but that would make to start from scratch every server and most of the guilds.

    I would like to see how much the player base is ready to compromise to have more options rather to have only one that will make many ppl with better ping but others with lag issues.
  • jongbaejongbae ✭✭✭
    ElinUsagi wrote: »
    I would like to see how much the player base is ready to compromise to have more options rather to have only one that will make many ppl with better ping but others with lag issues.

    I love how you assume you is "the majority of people" when just by small statistics, probably 90% of this threat is having lag issues and you and like other 2 are "ok"
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