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Temporary Bank Tab safe?

Pilip25Pilip25
in TERA PC - General Discussion
Just a simple question; Today i also got the victim of the disappearing bank tab bug that u get from the buddy up code. Now is my question if the items in the temporary bank are safe or should i put em all out also is it neccessary to write a ticket to get it fixxed or will that happen automatically.

Comments

  • Pilip25Pilip25 ✭✭
    edited April 2017
    so i used another bank expansion to get more place for stuffs but now the stuff from temporary bank warped to the new bank tab.....

  • NPCPakNPCPak ✭✭✭✭
    The temporary bank is 100% safe, and you can leave things stored in that bank until the last day of TERA if you wanted. There was a malfunction with the <[Account] Bank Expansion> voucher and En Masse is currently trying to find a solution for players to regain their bank tabs. So far, nothing has been fixed... but you could send a ticket if you like. En Masse is already fully aware of the situation and all we can do is wait, my friend.
  • ArcticSphinxArcticSphinx ✭
    Well, I hope the matter is resolved soon. I miss those extra tabs.
  • RhapsodicalRhapsodical ✭✭
    Oh it's been well over a week and they still haven't found a fix for it. My ticket being a premium member is still yet to be answered. Things were so much better back in the day when we had live chat and things got fixed.
  • nesnesnesnes ✭
    I lost four bank tabs /cries
  • HysphericalHyspherical ✭✭✭
    edited April 2017
    I also had this issue. So they said they're giving a fix eventually? Or should I send my ticket and wait a week?
  • NPCPakNPCPak ✭✭✭✭
    Hyspherical wrote: »
    I also had this issue. So they said they're giving a fix eventually? Or should I send my ticket and wait a week?

    They mentioned that they're looking into it, but didn't mention how or when they plan to get it fixed. As of this moment, several players have sent in tickets to reclaim their missing bank slots, so you might end up waiting a lot longer than a week. However, there is nothing stopping you from sending in a ticket about your problem.
  • Deleted UserDeleted User
    I lost FOUR BANK TABS AGAIN. Right after maintenance. Like wtf. Is this going to happen every week?
  • felipemagzfelipemagz ✭
    lost too, i hope they fix it
  • nutmegnutmeg ✭✭
    Tickets already 3 weeks behind. It's gonna be at least delayed by a month now.
  • LagunaZioLagunaZio ✭✭
    Lost 3 bank tabs. last maintenance. bought another voucher. Lost that one today after maintenance. FML
  • allofspaceandtimeallofspaceandtime ✭✭✭✭✭
    they need to have it listed the differences between the bugged ones and the non bugged ones. I lost 3 and sent a ticket and haven't heard anything yet. im glad I didn't buy it with real money or it would have been the last thing I ever spend real money on.
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