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How long does is take to get a ticket respond usually

just wondering, send a ticket about costume change, been waiting for 10 days now, still no respond, how long does it usually take?

Comments

  • Elinu1Elinu1 Canada ✭✭✭✭
    About 2 weeks give or take a couple days. It's pretty long
  • GrievuuzGrievuuz ✭✭✭
    I've had a ticket since the 22nd of April (2 weeks tomorrow), some people are reporting 3-4 weeks, and the latest drama hasnt helped ticket times.
  • KsFsBKsFsB ✭✭
    Grievuuz wrote: »
    I've had a ticket since the 22nd of April (2 weeks tomorrow), some people are reporting 3-4 weeks, and the latest drama hasnt helped ticket times.

    omg 3-4 weeks ~_~
  • LesbianViLesbianVi ✭✭✭✭✭
    I think if these bank slot issue gets fixed, and players close their tickets can help a ton. I am waiting for this to happen and send mine, hopefully not huge shet happen with new patch tho lol
  • LancerJivaLancerJiva ✭✭✭✭✭
    Couple weeks / years.
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