There will be a TERA PC Maintenance on Thursday (7/19) from 8 - 11 A.M. PDT

Meet the Team: CS Specialist Rayner

13

Comments

  • WHERE IS BAMARAMAS?!!?
    We want Bamarama back!
  • How do you feel about this patch, as a player, if you still play? Fun? I personally love that we have 5-, 7-, and 10-man dungeons, unlike the "brawler" patch where the dungeons are only 5-man.

    And just for curiosity, does CS have anything to do with relaying feedback to the producers or is it limited to answering ticket / moderation?

    (btw thank you for answering my tickets in the past :3)
  • Meowdita wrote: »
    How do you feel about this patch, as a player, if you still play? Fun? I personally love that we have 5-, 7-, and 10-man dungeons, unlike the "brawler" patch where the dungeons are only 5-man.

    And just for curiosity, does CS have anything to do with relaying feedback to the producers or is it limited to answering ticket / moderation?

    (btw thank you for answering my tickets in the past :3)

    I have not had a huge amount of time to play this patch (I lied earlier, I don't have a cap Ninja yet.) Normally CS gets really busy during these times, and I've been trying to balance moving and my personal volunteer work. Overall and everything I'm hearing is that a lot of people are enjoying it, and I do look forward to it when I have a minute.

    We really have a lot to do with relaying and managing feedback. While we tend to be more focused on feedback that helps us better support the players, we do take the feedback we get and compile it to represent the overall opinions of our players. The best place for feedback is on the forums and through open discussion though.

  • BonbonnieBonbonnie ✭✭✭
    How would you feel if TERA had an official Vanilla server?
    I ask this because you mentioned you enjoyed TERA when there was more of a challenge to BAM hunting.
  • Bonbonnie wrote: »
    How would you feel if TERA had an official Vanilla server?
    I ask this because you mentioned you enjoyed TERA when there was more of a challenge to BAM hunting.

    I would actually really like that (maybe not from a support standpoint. :pleased:)

    Please keep in mind that this is only my view, and I have absolutely no insight into anything related to future plans or development, but I did want to use this as an example of what it is like to work at En Masse, because when it comes to suggestions everyone at En Masse will have a very real discussion about a suggestion. A couple months ago I did send a pretty detailed email about the trend of vanilla servers on pirate servers for older MMOs and the possibility of mainstream MMOs starting to do the same, and it was met with a lot of information that I personally was not aware of, and the difficulties surrounding it. I think it would be really cool, and I probably would play on a vanilla server if it was an option.

    Overall I would love to see more MMOs implement vanilla servers, I think it would be an interesting experiment.
  • AnivayAnivay ✭✭
    What toppings do you like on your pizza? Are you a person who hates pineapple or one who loves pineapple on pizza?
  • Anivay wrote: »
    What toppings do you like on your pizza? Are you a person who hates pineapple or one who loves pineapple on pizza?

    I personally like pineapple. I don't understand why people like meat lover pizzas, it's just adding salt on salt on salt.
  • ArinovaArinova ✭✭✭
    Rayner wrote: »
    Cat or dog person?

    I am most definitely a cat person. I have two cats, one named Pounce after the character in GOT, and another named Tramp because I'm a fan of Charlie Chaplin, and my cat has a Charlie Chaplin mustache (I even have a Bowler hat that I make my cat wear when people compare my cat to other historical figures.)

    Gm approved. We must expand the cat army!
    Aoshima-Island-cat_3217977k.jpg
  • Here's a picture of my desk. :D

    OvU624o.jpg
  • Is that Beta Ray Bill I see? NICE
  • PascallePascalle ✭✭✭
    Tabs: Facebook, Reddit, TERA Forums and the support ticket interface haha
  • frostious wrote: »
    Is that Beta Ray Bill I see? NICE

    Still hoping the next Thor after credit scene is Bill!
    Pascalle wrote: »
    Tabs: Facebook, Reddit, TERA Forums and the support ticket interface haha

    Wow showin all my cool stuff and you're going to put me on blast like that?
  • PascallePascalle ✭✭✭
    Rayner wrote: »
    frostious wrote: »
    Is that Beta Ray Bill I see? NICE
    Wow showin all my cool stuff and you're going to put me on blast like that?

    Sorry didn't mean to do that :(

    I just thought it was cool you have pretty much the same tabs open as I do, except for the last one of course.

  • Pascalle wrote: »
    Rayner wrote: »
    frostious wrote: »
    Is that Beta Ray Bill I see? NICE
    Wow showin all my cool stuff and you're going to put me on blast like that?

    Sorry didn't mean to do that :(

    I just thought it was cool you have pretty much the same tabs open as I do, except for the last one of course.

    Haha, I was just joking around. My first inclination was to make a fake post showing that I suspended you, but now I'm glad I didn't.
  • PascallePascalle ✭✭✭
    Oops......

    EG4nw54.gif
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