Server lag- is it real?

seraphinush · May 2017

Hello i was wondering if it was just me lagging due to ISP issues or

The server is constantly lagging, with spikes and frequent 1 to 2 seconds of idle even though dungeon mechanics are still on-going

Could EME address this somehow? i know it's the weekend now but i do hope there is someone overseeing the servers even over the weekend..

ps. I'm from AV

KrissyBear · May 2017

It's definitely not just you because my whole party died in BP due to a sudden lag, lol. And we're all getting the same lag. Been playing this game for a couple years now and my ping just keeps getting worse. After Valk patch, it has consistently been jumping from normal to around 400 - 5k in a couple of seconds. O.o

Yube · May 2017

Yup getting lags too. It's worser on event times so can't really enjoy anything c.c

LesbianVi · May 2017

not many HH raids? I mean in the mrning pdt time, things were fine, but when ppl got up to do last HH runs things got laggy. But worth investigating it since ppl gonna do lots of bg and dg during event.

ILikeTeddyBears · May 2017

imgur.com/RSuB3sC

Acendia · May 2017

The lag spikes are in no way as frequent for me as people like to claim they are, so take every reply with a grain of salt.

AEFH9EGJMA · May 2017

From what I heard the lag got even worse this week. I guess it's a game feature at this point.

KnightFalz · May 2017

Myself and my girl have been having more issues than ever before with lag in the last couple of days, so something seems to be going on. It doesn't happen all that often, but when it does it is pretty bad.

KarmaTheAlligator · May 2017

For myself it's not lag (well, not constant lag, my ping is pretty stable), it's desync and spikes. But, at the same time, I know my ISP is pretty bad, so I don't know if I should blame the game or the ISP. Bit of both, maybe.

ElinLove · May 2017

My ping is always stable 180ms recently, when it spikes you can hear everyone in the house complaining about connection so at least for me it's ISP sided. In fact I can even play the game with uploads running in background, which never worked before. For me the servers are better than ever honestly.
Granted that you enter a different server during battlegrounds and instances, so if the spikes happen in IM or BGs that's not AV sided.

SUMMERLUVXO · May 2017

Yep, the lag is real. I'm doing nothing in HW and my ping is 200ms+ and not stable at all.

Killstyle · May 2017

This post https://forums.enmasse.com/tera/discussion/13681/investigating-latency-issues#latest is for sending in info so they can try to figure out what the problem is. Not sure if it will do any good though. Definitely can't hurt to send in your info.

canikizu · May 2017

LesbianVi wrote: »

not many HH raids? I mean in the mrning pdt time, things were fine, but when ppl got up to do last HH runs things got laggy. But worth investigating it since ppl gonna do lots of bg and dg during event.

HH is not the problem. HH raid is the victim, not the one that cause the lagspike. This server lag spike existed before HH was introduce, before people started hacking/cheating. It will still exist after HH is gone, and after hacker is gone. Can't white knights open their helmets and see the problem is EME side???

I can't even have a decent IOD session without all the lag spike. People who say server is fine are just really delusional.

counterpoint · May 2017

canikizu wrote: »

LesbianVi wrote: »

not many HH raids? I mean in the mrning pdt time, things were fine, but when ppl got up to do last HH runs things got laggy. But worth investigating it since ppl gonna do lots of bg and dg during event.

HH is not the problem. HH raid is the victim, not the one that cause the lagspike. This server lag spike existed before HH was introduce, before people started hacking/cheating. It will still exist after HH is gone, and after hacker is gone. Can't white knights open their helmets and see the problem is EME side???

I can't even have a decent IOD session without all the lag spike. People who say server is fine are just really delusional.

The problem is that there are multiple cases of lag, and they are not all caused by the same thing.

Generally speaking (except right when the new class launched), the open world servers themselves are fairly free of lag, so if you are having a problem while on IoD (etc.) it is probably something on the route between you and the servers. Routing problems are the number 1 cause of general lag in TERA, and they are not caused by the servers themselves.

Completely aside from this, though, there are also lag spikes in certain instanced content, particularly HM dungeons and the HH raid. This is different because it happens at specific moments, usually in boss encounters, and affects everyone in the party/raid equally. This sort of issue is not related to routing at all, and is the one that endgame players mostly complain about.

ElinLove · May 2017

counterpoint wrote: »

canikizu wrote: »

LesbianVi wrote: »

not many HH raids? I mean in the mrning pdt time, things were fine, but when ppl got up to do last HH runs things got laggy. But worth investigating it since ppl gonna do lots of bg and dg during event.

HH is not the problem. HH raid is the victim, not the one that cause the lagspike. This server lag spike existed before HH was introduce, before people started hacking/cheating. It will still exist after HH is gone, and after hacker is gone. Can't white knights open their helmets and see the problem is EME side???

I can't even have a decent IOD session without all the lag spike. People who say server is fine are just really delusional.

The problem is that there are multiple cases of lag, and they are not all caused by the same thing.

Generally speaking (except right when the new class launched), the open world servers themselves are fairly free of lag, so if you are having a problem while on IoD (etc.) it is probably something on the route between you and the servers. Routing problems are the number 1 cause of general lag in TERA, and they are not caused by the servers themselves.

Completely aside from this, though, there are also lag spikes in certain instanced content, particularly HM dungeons and the HH raid. This is different because it happens at specific moments, usually in boss encounters, and affects everyone in the party/raid equally. This sort of issue is not related to routing at all, and is the one that endgame players mostly complain about.

I've talked about this server sided issue in the 3rd party thread https://forums.enmasse.com/tera/discussion/comment/142824/#Comment_142824
A TL;DR version would be that my guess is that since the hit, crit and effect detection is processed on the server and then sent back to everyone (this is a fact, your client only sends what it did, not how much damage it does, servers calculate knowing your stats and if it was crit or not, so all see same damage), a server that is processor overloaded will lag people.
Spreading the loads between different physical servers could mitigate this issue or downright eliminate this part of the lag, the one that affects everyone on a specific instance.

Prototyepmind · May 2017

New to the game and at times there are definitely issues. Trying to move from one attack to another and nothing happens. My character is just standing there getting brained by a mob. It feels like turn-based combat, not action, with all the lag/de-sync/etc., and this is just out in the world. Sometimes it's fine, sometimes it's not, but this is not an issue I'm having outside of TERA.

Server lag- is it real?

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