Server lag- is it real?

ElinLove · May 2017

OK was leveling in TR a while ago:
AV has no issues on open world and dungeons, but TR has bad spikes indeed, easily felt on the Arcadia region. Tho I did NOT feel it in Ascencion Valley (server not location).

DarkCroft · May 2017

Ive had issues yesterday due to massive ping spikes(im normally 40-60 ms, it was spiking to over 1k) in DF and even on IoD, DF raid EVERYONE was complaining about the lag, boss keeps moving but we keep getting pummeled and this was on AV, haven't checked it today though.

Today its worse...massive spikes, literally standing around it spikes, unplayable at this point.

counterpoint · May 2017

ElinLove wrote: »

OK was leveling in TR a while ago:
AV has no issues on open world and dungeons, but TR has bad spikes indeed, easily felt on the Arcadia region. Tho I did NOT feel it in Ascencion Valley (server not location).

Hmm - okay, I'll check out TR to see if I'm seeing the same here. It may be that some open world servers have trouble at different times (and when you're talking about people in endgame dungeons, they're probably not using instance matching so they may all be from the same server). At least that would explain the different experiences.

clfarron4 · May 2017

Catorii wrote: »

Just wiped 4 times in RMH due to the server lag. The entire party was lagging, so anyone who claims it's not the server really is full of it.

When Lachelith stops moving for a flat 5-10s and then every attack in that timeframe goes off in .5s, it's [filtered] unplayable. Fix your servers, EME. People are really quitting over this, and I won't be staying much longer either if it persists. Already quit once 6 months ago because of this lag, and you STILL haven't fixed it.

Turn Zayo off, choose a third (different) routing company, upgrade your servers, do SOMETHING to stop this. You're literally burning the game by doing nothing. I haven't bought EMP since before I quit, and won't be buying any until the lag is fixed, if it ever is. Not worth supporting this mess.

clfarron4 wrote: »

We should remember that there are two events going on right now, CS Battlegrounds and RM. Okay, I don't know how much in-game participation has increased (if at all) due to the events, but it's also worth considering this.

It happens whether there's an event going on or not - lagspikes might not be quite as bad when there's no event, but they're still there. There's still unplayable days, sometimes multiple days in a row, without events. It's been going on for 8-10 months now.

Oh don't worry, I've been trying to get the point across for about that long that there is [filtered] going down with the TERA servers, and that I am only having problems with TERA.

This was just a reminder.

ElinLove · May 2017

counterpoint wrote: »

ElinLove wrote: »

OK was leveling in TR a while ago:
AV has no issues on open world and dungeons, but TR has bad spikes indeed, easily felt on the Arcadia region. Tho I did NOT feel it in Ascencion Valley (server not location).

Hmm - okay, I'll check out TR to see if I'm seeing the same here. It may be that some open world servers have trouble at different times (and when you're talking about people in endgame dungeons, they're probably not using instance matching so they may all be from the same server). At least that would explain the different experiences.

Exactly, as far as my understanding on the TERA server infrastructure goes, they are separate hardware for the separate servers and instance matching is yet another one, that crosses info with all open world servers. That could explain spikes or downright mass lag when a single dungeon or BG gets super popular (Kumas Royale suffers a heck lot from mass spikes), or could explain the issue fading away or being eliminated when you enter a dungeon/BG.

Guess Enmasse could beg a bit for some server code optimizations as well, I wonder if that my theory on 3rd party thread is true or not.

Y7MJFPERXC · May 2017

TR is absolutely terrible. Any more than 2 raids in HH means pretty much at least one guaranteed wipe from lag.

https://clips.twitch.tv/WittySuperHamAllenHuhu

https://clips.twitch.tv/WittyAdventurousShrimpPermaSmug

clfarron4 · May 2017

So, I've been dredging through the monstrosity that is Google Search and came across this thread on Lagging Every Day: It's NOT your fault, but it's also NOT the server's fault!.

It might be time to break out a *cough* 3-rd party program called PingPlotter to analyse your route to the EME servers.

Then again, why should a customer log in for the sole purpose of network diagnostics?

====

Okay, I've just logged into MT and I'm getting dungeon freezes where everything stops for a seond or two quite a bit. Just like I do with every drop event, even though I'm not in the drop dungeon.

Jinsoyun · May 2017

counterpoint wrote: »

Hmm - okay, I'll check out TR to see if I'm seeing the same here. It may be that some open world servers have trouble at different times (and when you're talking about people in endgame dungeons, they're probably not using instance matching so they may all be from the same server). At least that would explain the different experiences.

TR is having problems in the leveling areas atm. There has also been 2 server wide hiccups today (just like when they send out fed bills everyday but about twice the duration) that I have noticed where global went absolutely ape sht. Outside of that I am only seeing minor looting lag every so often. My in game is not going over 80 and game play is much better in instances (low level) than open world (I know, the opposite of normal).

aeee98 · May 2017

Weird thing happening in CS, only some players receive massive lags (we are talking about 20-30 seconds of literally nothing happening, and everything jumps forward afterward), and some could play the game as per normal.

It seemed like there is definitely at least a node being hit with high traffic, or at worst a whole server.

counterpoint · May 2017

Jinsoyun wrote: »

counterpoint wrote: »

Hmm - okay, I'll check out TR to see if I'm seeing the same here. It may be that some open world servers have trouble at different times (and when you're talking about people in endgame dungeons, they're probably not using instance matching so they may all be from the same server). At least that would explain the different experiences.

TR is having problems in the leveling areas atm. There has also been 2 server wide hiccups today (just like when they send out fed bills everyday but about twice the duration) that I have noticed where global went absolutely ape sht. Outside of that I am only seeing minor looting lag every so often. My in game is not going over 80 and game play is much better in instances (low level) than open world (I know, the opposite of normal).

I do notice for me anecdotally that average ping is quite different per server. TR and CH appear to have the highest average ping, while MT and FF are lowest average for me -- all this despite the fact that they're at the same datacenter. So there does seem to be some correlation to load, or maybe to something else in the infrastructure. (Perhaps TR shares resources with the server that hosts raids or something?)

It'll be interesting to see what happens this week after the new patch, given that HH is going out of the build.

seraphinush · May 2017

counterpoint wrote: »

hellomynameis wrote: »

yep its back. random freezes for 1-2 secs.

Assuming this is random spikes in the open world, post your traceroute to diag.enmasse.com (and also say what server you're on). I'm not having any spikes at the moment, so I do think this is a routing issue.

What does a server lag where several people have lag in Battleground, Dungeon, and Open World at the same time mean? would this be something that i can submit to diag.enmasse.com?

And how would i get a traceroute?

Thank you o/

Dreadweaver · May 2017

Celestial hills is a pain last two days! We can't do KC fast to get done gquest because whole group dies at same time on their places. It is laggy as hell from beginning and in reality of last two days its just impossible to be done fast : FPS IS 1-9 there. Usually I had 20-30 there. It doesn't matter if I run across Zulfikar fortress or IOD (I don't even try to enter cities as Velika ot Highwatch!) the fps spikes are from 50 to 3 for two seconds. It's just veeeery bad.

Did you find something @counterpoint that can be done?
Help us, please!!

ElinLove · May 2017

Dreadweaver wrote: »

Celestial hills is a pain last two days! We can't do KC fast to get done gquest because whole group dies at same time on their places. It is laggy as [filtered] from beginning and in reality of last two days its just impossible to be done fast : FPS IS 1-9 there. Usually I had 20-30 there. It doesn't matter if I run across Zulfikar fortress or IOD (I don't even try to enter cities as Velika ot Highwatch!) the fps spikes are from 50 to 3 for two seconds. It's just veeeery bad.

Did you find something counterpoint that can be done?
Help us, please!!

Interesting findings. Do you enter all group trough portal or do you IM to KC?
If you're going portal it could very well be the CH server hardware that is getting loaded, as far as people have said here, the entire server is having lag issues. Tho it's weird that you're also having FPS dips.

Regarding TR, just recently my brother's friends started TERA, we're in a 6 people group or so (some are a bit off on the levels), and indeed their server of choice was straight to TR, OBVIOUSLY these 6 including me aren't the sole cause, but it's there to just show that this server got really popular lately. I remember AV had it's ping spikes every now and then some time ago when it was more popular too.

Talking about TR global chat going full ape sht, indeed, I remember yesterday or Friday there was like 2s delay between posted messages, leveling areas were annnoyingly lagged and it happened to all of my party at the same time, with no downloads and uploads running on our PCs

Dreadweaver · May 2017

I used IM. KC was the example of the worst place last days. CW also lags. Delays in skills. DF also a pain. Open world lags too! No matter where I am located. Drop are huge! Literally 54-3

YMLMLPG66W · May 2017

counterpoint wrote: »

Around the period of the new class launch, I definitely experienced this. But in more recent times it has calmed down. This also seems to reflect the experience of many others I know too (although people in certain parts of the U.S. were negatively impacted by the switch back to Zayo).

Obviously, there are always people complaining about lag, but in my experience most of it (not necessarily all) is not pervasive in the open world at this time. Most of the times I've diagnosed this on the forums, it was traced to one of the routers before hitting the server. Sometimes, it was Zayo nodes in Chicago, so it hit a lot of people (unless they were lucky enough to be routed around it). Sometimes I've used VPN connections to confirm that it was possible to route around the issue.

So anyway, I'm not saying there's no lag in the open world, but generally speaking it doesn't seem to be global/pervasive right now. But, Zayo is certainly negatively impacting a large group of people.

Dreadweaver wrote: »

I used IM. KC was the example of the worst place last days. CW also lags. Delays in skills. DF also a pain. Open world lags too! No matter where I am located. Drop are huge! Literally 54-3

glad I am not alone with this issue my fps does the same. this only happens to me in Tera and from reading posts it sounds like the root of my problems is with the Zayo nodes. also sounds like eme/bhs knows about the issue and are deciding to do nothing. it is sad they are as Tera has been the best ftp game I have played so far.

Server lag- is it real?

Comments