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Server Down. Can't log-in. Any word from the Admin?

KRW9M4WK99KRW9M4WK99
in TERA PC - General Discussion
Has anybody heard from Admin? Whatever the prob is? When's gonna be Ok?

Comments

  • K5FPLDMY4NK5FPLDMY4N
    I cant get in any of the servers... I am not the only one right?
  • TheUnfortunateTheUnfortunate
    edited May 2017
    No information as of yet, although this new patch has caused a few server crashes as it is so I'm sure they're working to try and fix the problem. =)
  • KRW9M4WK99KRW9M4WK99
    TheUnfortunate wrote: »
    No information as of yet, although this new patch has caused a few server crashes as it is so I'm sure they're working to try and fix the problem. =)

    I wish they'd give a word or two to players to set expectations. Hope they can get it back online ASAP. *fingers-crossed.
  • sludeatersludeater ✭✭
    edited May 2017
    Many new patches cause server outages. In this case, the servers themselves are actually still up, but the log in server is down. In a few hours they will say "No one could anticipate this outage, and we are sorry for the inconvenience." However, this happens on many updates such as the ninja patch and the CU patch. If I were in charge of this company I'd have someone monitoring these kinds of things 24-7 especially for a new patch. Not everyone who games works a 9-5 job like them. In fact, that is a rarity now-days. They are in the gaming business, and I'm betting this is around million dollar + company. They have been down for over 90 minutes now with no announcement. I'm so confused.
  • Applesauce2022Applesauce2022
    The Server Status page tells us all servers are down. I agree. I wish they'd say a couple words to players.

    http://tera.enmasse.com/server-status
  • LelupawLelupaw ✭
    yep i just wanted to start playing but welp T.T
  • BlackAdderBlackAdder ✭
    edited May 2017
    I thought their Twitter account was supposed to be the way to take care of these types of notifications (because why would you use the official forums and keep everything in one place). Instead it just adds a different additional place you have to check besides forums, facebook, server status page, etc, which still has no information.
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