Enmasse, Are you not going to solve the tickets anymore?
I do not know what's happening ... but it's never happened to me. I opened the ticket day "2017-04-30 09:30PM PDT" so Enmasse closed my ticket answering "blábláblá" 2017-05-08 03:49PM PDT - https://forums.enmasse.com/tera/discussion/14506/closing-old-customer-support-tickets and said to me to open a new ticket. I opened but it's so longer and still not solved.
Hey! You will be signed out in 60 seconds due to inactivity. Click here to continue using the site.