[TERA PC] There will be a supplementary maintenance starting at 1 p.m. PT today, August 11, to resolve an issue that is currently preventing players from matching for dungeons. Estimated duration is one hour. Thank you for understanding.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85

[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20

Recent Purchase Issue

Been about 6 days now and haven't received my emp nor have i gotten a refund...........pathetic!

Comments

  • Haggard86Haggard86 ✭✭✭✭
    Did you buy it on their site with a credit/debit card? Or through steam? And have you submitted a ticket support?
  • i have submitted 2, one for not getting the emp, and one for the refund. i purchased through debit card.
  • cloud3431 wrote: »
    i have submitted 2, one for not getting the emp, and one for the refund. i purchased through debit card.

    Mind PMing me your ticket number?
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