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Not Receiving Leveling Rewards?

I was counting on my 1-day elite pass when I hit level 20, but it never came in the mail. Tried logging out/in, nothing happens. Is anyone else experiencing this?

Comments

  • DelusoDeluso ✭✭✭✭
    edited August 2017
    It is a code to be used on Tera's main website. Check your first mail (Level 20 reward when you got your crystals).

    [removed]
  • Ah ok, thanks so much! I thought they were going to do it like it was done in the past.
  • CatservantCatservant ✭✭✭✭
    What if you deleted that mail...

    Just asking. No reason. *whistles*
  • KarmaTheAlligatorKarmaTheAlligator ✭✭✭✭✭
    Catservant wrote: »
    What if you deleted that mail...

    Just asking. No reason. *whistles*

    Make another character. Or look at the spoiler above.
  • Let's not post that, please.
  • CatservantCatservant ✭✭✭✭
    Halrath wrote: »
    Let's not post that, please.

    No, seriously, since we only get one, and my spouse auto-deleted his mail once he collected the stuff. He says it's not worth filing a ticket for only 1 day, but he can't be the only one.

    What is the procedure, if any?
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