Has anyone else experienced unplayable ping within the last 30 minutes?

2

Comments

  • edited August 31
    Yep same here on TR , but its been pretty much all day for me and the ppl in my guild. ever since the "maintenance"
  • Tracing route to diag.enmasse.com [208.67.49.180]
    over a maximum of 30 hops:

    1 4 ms 10 ms 9 ms 192.168.0.1
    2 16 ms 15 ms 14 ms 142.254.149.249
    3 361 ms 124 ms 34 ms fas2-20.instoh1-rtr1.insight.rr.com [65.24.192.61]
    4 22 ms 24 ms 26 ms agg41.clmkohpe02r.midwest.rr.com [24.33.161.90]
    5 13 ms 18 ms 19 ms be27.clmkohpe01r.midwest.rr.com [65.29.1.34]
    6 34 ms 28 ms 28 ms bu-ether15.chctilwc00w-bcr00.tbone.rr.com [66.109.6.68]
    7 28 ms 38 ms 29 ms bu-ether11.chcgildt87w-bcr00.tbone.rr.com [66.109.6.20]
    8 32 ms 26 ms 25 ms 0.ae4.pr1.chi10.tbone.rr.com [66.109.1.66]
    9 47 ms 34 ms 29 ms ix-ae-27-0.tcore2.CT8-Chicago.as6453.net [64.86.79.97]
    10 24 ms 25 ms 28 ms if-ae-22-2.tcore1.CT8-Chicago.as6453.net [64.86.79.2]
    11 23 ms 24 ms 23 ms chp-brdr-04.inet.qwest.net [63.146.26.13]
    12 * * * Request timed out.
    13 123 ms 123 ms 123 ms 208.174.226.229
    14 133 ms 129 ms 131 ms 206.28.101.162
    15 134 ms 140 ms 138 ms 64.37.205.6
    16 132 ms * 132 ms 208.67.49.180

    Trace complete.

    300 ping on AV. rip servers
  • this sucks. 554 ms when i'm used to 32 lol.
  • i'm assuming this won't be fixed for another 3 millenniums?
  • When Enmasse gains the power to fix problems on the internet wherever they occur, sure.

    Till then you're at the mercy of the various CDNs and backbone providers.

    I can at least confirm some hellishly slow and laggy responses to other websites at about the time this started to be a problem for everyone in Tera, so it's not just the game affected.
  • counterpointcounterpoint ✭✭✭✭✭
    edited September 1
    Yup, see here:
    https://forums.enmasse.com/tera/discussion/17475/has-anyone-else-experienced-unplayable-ping-within-the-last-30-minutes

    There is some massive network problem going on with TERA's backbone provider right now.
  • Margarethe wrote: »
    To be honest, I don't give a [filtered] what the issue is.
    Full party on VS had unplayable lag, all on different parts of the world.
    ISP issues? Fix it.
    Server issues? Fix it.
    We don't give a [filtered] what the issue is, we're paying for your service, please fix it.

    @Margarethe Wait what? Paying for this service? This is a free-to-play game with an optional subscription though?
  • Elinu1Elinu1 ✭✭✭
    I normally get 40-50 ping but it goes from 300-1500 ping nonstop since about 45 mins ago.
  • Margarethe wrote: »
    To be honest, I don't give a [filtered] what the issue is.
    Full party on VS had unplayable lag, all on different parts of the world.
    ISP issues? Fix it.
    Server issues? Fix it.
    We don't give a [filtered] what the issue is, we're paying for your service, please fix it.

    @Margarethe Wait what? Paying for this service? This is a free-to-play game with an optional subscription though?

    How do you pay for elite and cash shop items?
    Are they donations for the "great" service?
  • JenieveJenieve ✭✭✭
    we'll times were good and lag free and now the spikes are back. basically everyone in the guild is affect so that covers every corner of the planet.
  • counterpointcounterpoint ✭✭✭✭✭
    edited September 1
    See here:
    https://forums.enmasse.com/tera/discussion/17475/has-anyone-else-experienced-unplayable-ping-within-the-last-30-minutes#latest

    This issue is still going on now, unfortunately. You should be able to see in your traceroute where it spikes up like crazy.
  • JenieveJenieve ✭✭✭
    no amount of traceroutes are going to pin point and internal network issue when the source / destination are not the same as the external interface they have us do the traceroute to .. but thanks for coming out.
  • We have looked into this issue and confirmed it is an external issue. We are working with the ISPs to resolve these and hope performance will improve soon.
  • counterpointcounterpoint ✭✭✭✭✭
    edited September 1
    Jenieve wrote: »
    no amount of traceroutes are going to pin point and internal network issue when the source / destination are not the same as the external interface they have us do the traceroute to .. but thanks for coming out.
    There are definitely other cases where you would not see it in a traceroute, but this time it's extremely obvious to look at it. Whatever other issues there may still be won't really matter as long as there's that much lag and packet loss on the path.
  • LancerJivaLancerJiva ✭✭✭✭
    Not lagging this time around but at least EME bothered to post this time.
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