[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
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Comments
Yes, they do differ, but they should still be prepared for certain changes. Class balances for example will happen for the entire game, not per region. They'd be able to see those weeks in advance.
They need to hire a Popo instructor to watch the changes closely.
They are only publishers, a publisher is not aware of changes a dev does if the dev doesn't notify them.
And they are not obligated to look at EU, KR or another region for issues that have been present on game.
The only thing they are obligated to do is to pass feedback to the devs so they fix their mistakes, and if dev doesn't want to then publishers won't have the issue fixed either.
From: https://en.tera.gameforge.com/news/detail/patch-59-03-demoros-roulette
It was clearly in the patch notes. EME should have gotten the exact same patch notes as EU.
Game changes are for the most part always the same between regions. The only exception was the talent system.
No, they are not obligated. It, however, would be less fuel for the fire the players have against EME's incompetence and not doing a 5 minute look at another region's patch notes is really lazy.
That doesn't indicate that players at 65 will have to re-buy their skills, though.
It doesn't, but in every other patch where max skill levels were increased, players had to rebuy skills. Warrior Infuriate for example had to be bought.
Nope, they are not lazy for not looking at other region's patch notes.
Or are you saying that you are a lazy worker if you don't do more than you are hired to do?
But they're not even doing the bare minimum right. In Ktera and EU, the low level skills were included in the notes. There are constant errors in patch notes as well.
I'm not sure how this is doing more than they are hired to do? Community Manager and Product Manager doesn't necessarily have specifically defined roles such as have meetings x times, stream once a week, and that's it. They have to be flexible and ideally please players (or just not upset them with lack of knowledge, understanding, and communication) and do what is right for the game. In this case, being aware of changes that are coming, whichever way is best for them, to them benefit both themselves and the players.
But they're not even doing the bare minimum right. In Ktera and EU, the low level skills were included in the notes. There are constant errors in patch notes as well.
Ehm, in 10 hours you can get about 50k gold or even more if you know how to do things, you can get 2k raw gold per hour without much troubles and several mats that you can sell to get the extra gold.
That being said, I am irritated by the lack of communication. I don't have time to play each character every day, or even every week. It really would have been nice to have a head's up so that I could screen shot my skill bars. I have some that I had things set up in a certain way, a set of skills that worked well for me, especially since some of the graphic effects of the skills can trigger a migraine or make it worse. It took a lot of fiddling around with them in order to get it just right. Now I have no idea what I had where and have to go through that process all over again. I don't even care about the gold that I'm having to spend in order to repurchase skills. That's no big deal, gold can be easily re-earned.
While keeping an eye on the other Tera versions for coming updates may not be part of the job description, customer service (I would think) should be. Knowing that the NA Tera gets the same general updates as the others, but after they do, common sense dictates keeping abreast of what's coming to stay ahead of potential issues that will need to be handled. It's called being proactive.
@Spacecats and @seandynamite I implore you to keep things like this in mind for future reference. You say you had no idea that this was happening, but you could have known and this isn't the first time that you've had to go back and fix things because you didn't look to see what exactly was coming. You also have said that you're invested in better communication, but situations like this show otherwise.