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Getting real tired of this..

BlyktBlykt
edited June 2016 in TERA PC - General Discussion
Ever since the Shadows patch I have had to reinstall my client 4 different F****** times because of the Client FFFF;FFFF fatal error. None of their "suggestions" work, and the tool launcher repair doesn't ever F****** do anything. I've had to do it through steam, through the stand alone from site, even the torrented copy install and guess what, every few days my main will just get this error out of the blue and there's no fix aside from a fresh install. Anyone else or am I just getting shafted?

Comments

  • counterpointcounterpoint mod
    edited June 2016
    There's something wrong with your PC for sure. It's hard to say what is causing it, but the game doesn't just corrupt its files auto-magically on its own. I've had the same install on this machine for years, and it has never broken itself yet, and I'm pretty sure that's the same for most long-time players. (Sometimes people have problems when patching, but not just spontaneous self-destruction of their installs...)

    I would try things like a) installing on a different hard drive if you have one, b) scanning your current hard drive for bad sectors or corruption, c) disabling any anti-virus, anti-spyware, anti-malware or any other kind of scanners you have installed, d) running a selective startup and temporarily turning off absolutely every other program that's running on boot, or e) reinstalling Windows entirely.
  • BlyktBlykt ✭
    counterpoint wrote: »
    There's something wrong with your PC for sure. It's hard to say what is causing it, but the game doesn't just corrupt its files auto-magically on its own. I've had the same install on this machine for years, and it has never broken itself yet, and I'm pretty sure that's the same for most long-time players. (Sometimes people have problems when patching, but not just spontaneous self-destruction of their installs...)

    I would try things like a) installing on a different hard drive if you have one, b) scanning your current hard drive for bad sectors or corruption, c) disabling any anti-virus, anti-spyware, anti-malware or any other kind of scanners you have installed, d) running a selective startup and temporarily turning off absolutely every other program that's running on boot, or e) reinstalling Windows entirely.

    While that could be the possibility. I have been playing since launch on and off and while I did do the new install through Steam about a year ago, I never had this issue until the shadows patch. But, I will give all those suggestions a try.
  • TheGreyWolfTheGreyWolf ✭✭✭
    I have been getting random lag spikes occasionally resulting in disconnects (especially in the middle of fighting a boss or BAM, leading to unnecessary deaths), but I haven't had to reinstall my client. I keep getting the 0008;0000 error, something about latency, etc., though I'm fairly certain it's not my internet, because my internet rarely (almost never) goes out (everything else is working fine, it's just TERA). Yes, my computer is a potato, but I've been playing this game for over a year on my potatuter and I only seem to encounter this issue after certain game patches. I had more disconnects today, in one day, than I've experienced in months. I'm guessing part of that is due to the fact that a lot more people seem to be playing lately, putting more stress on the servers, but that's just speculation. I haven't tried reinstalling anything, though I doubt it would make a difference anyway. I just log back in and then things are running smoothly again... for a while anyway. Then it suddenly starts lagging out again. It could have something to do with the patch itself, but I suspect it's mostly server overload (but then I'm no computer expert, maybe someone more knowledgeable can shed more light on the issue).
  • counterpointcounterpoint mod
    @TheGreyWolf I suspect the issue you're talking about is a routing problem -- something in between you and the server. Unfortunately, that makes it particularly tricky to solve because it's not in your hands, and not in EME's direct hands either, but somewhere in between you and them. The main hope would be that it just resolves itself on its own sooner or later...
  • TheGreyWolfTheGreyWolf ✭✭✭
    @counterpoint you may be right, though EME's servers are based in Chicago if I recall correctly... and Chicago is only a stone's throw away from me. So not a distance problem. In fact, I've seen better ping numbers recently than ever before (something like low 50s). Doesn't really make sense that I'd go from 51 ping to a sudden latency disconnect for no reason...? Or does it?
  • HargoreHargore ✭✭
    Since you are desperate, i had this problem a long time ago and search a lot for fixing and even reinstalled it once and didn't fixed, some of the possible fixes i found online was:
    Add TL.exe and launcher in firewall exception.
    Run launcher as administrator.
    Go to Control Panel > Device Manager > Display Adapter > right click on VGA card and update it.
    Check you mother board for BIOS updates in PCI-E specially.
  • gunnerysgt1gunnerysgt1 ✭✭
    are you over wifi?
  • SpacecatsSpacecats ✭✭✭✭✭
    Have you made a support ticket for this? http://support.enmasse.com/tera/tickets/submit
  • counterpointcounterpoint mod
    TheGreyWolf wrote: »
    @counterpoint you may be right, though EME's servers are based in Chicago if I recall correctly... and Chicago is only a stone's throw away from me. So not a distance problem. In fact, I've seen better ping numbers recently than ever before (something like low 50s). Doesn't really make sense that I'd go from 51 ping to a sudden latency disconnect for no reason...? Or does it?
    Yeah, it can still happen even if you're close to the server. Every connection point in between you and the server is a potential failure. So if one of those "hops" is being temperamental, it could definitely cause this. TERA isn't particularly good at dealing with connection problems in the first place; if anything flakes out, it tends to just crash.
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