[TERA Console] Maintenance to deploy the v86.01 update is scheduled for Monday, September 14 at 7 p.m. PT. Patch notes: http://bit.ly/terac_v86
[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until services are transferred. Our Service Moving Info page is now live here: https://bit.ly/tera_service_moving

Servers still not up

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Comments

  • DiVnDiVn ✭✭
    My F5 key is broken... thank you Enmasse !
  • DenommenatorDenommenator admin
    edited October 2017
    We'll be up in less than 30 minutes, very likely much sooner than that. Apologies for the lack of communication the three of us on the TERA team were running around, investigating errors, and pushing fixes.

    EDIT: And SingleBear too!
  • Jordansb1Jordansb1 ✭✭✭
    Both parties are making fair points.

    The point I'd like to make is that people pay money to have access to the Elite perks. These perks last for one month real time, not in game time.

    I'm assuming Elite costs about $15.00 per month.

    So for every hour Elite members wait they lose $0.02.

    Two cents is by no means a lot to pay, but the fact that they are paying for a service and not receiving it is, in principle, simply not a good thing.

  • 4N4KARDN6M4N4KARDN6M ✭
    Denommenator wrote: »
    We'll be up in less than 30 minutes, very likely much sooner than that. Apologies for the lack of communication the three of us on the TERA team were running around, investigating errors, and pushing fixes.

    Thank you for the update
  • EllieChuEllieChu ✭✭✭
    Peachball wrote: »
    I personally appreciate the time taken to make my experience more enjoyable. Just saying...

    they took down the server because an item sold for 10k gold instead of 1k gold, and dragon scales not being in some vanguards.
  • PeachballPeachball ✭
    But now people have to wait another 30 mins to complain again
  • babiimonsterbabiimonster ✭✭
    Denommenator wrote: »
    We'll be up in less than 30 minutes, very likely much sooner than that. Apologies for the lack of communication the three of us on the TERA team were running around, investigating errors, and pushing fixes.

    EDIT: And SingleBear too!

    Ty for the update :3
  • JXE5356AKEJXE5356AKE ✭✭✭
    Denommenator wrote: »
    We'll be up in less than 30 minutes, very likely much sooner than that. Apologies for the lack of communication the three of us on the TERA team were running around, investigating errors, and pushing fixes.

    EDIT: And SingleBear too!

    T H R E E (3)
    Yikes understaffed.
  • DIONIDIONI ✭✭✭
    Denommenator wrote: »
    We'll be up in less than 30 minutes, very likely much sooner than that. Apologies for the lack of communication the three of us on the TERA team were running around, investigating errors, and pushing fixes.

    EDIT: And SingleBear too!

    Better taking your time to check than having to do another maintenance because another major bug.
  • BabbelsimBabbelsim ✭✭✭
    Denommenator wrote: »
    We'll be up in less than 30 minutes, very likely much sooner than that. Apologies for the lack of communication the three of us on the TERA team were running around, investigating errors, and pushing fixes.

    EDIT: And SingleBear too!

    @Denommenator will there be a small roll back seeing as people got loads of tokens from the convert error?
  • 5WLNYFP7XL5WLNYFP7XL ✭
    EllieChu wrote: »
    Peachball wrote: »
    I personally appreciate the time taken to make my experience more enjoyable. Just saying...

    they took down the server because an item sold for 10k gold instead of 1k gold, and dragon scales not being in some vanguards.

    If that's the case then I can see why it's taking longer but I still want to try the game.
  • MrPhoenixMrPhoenix ✭✭
    you guys are special, not gonna lie xD you are [filtered] about the game on PATCH DAY when has this game ever been at 100% when patches first come out like cmon xD
  • Deleted UserDeleted User
    > @MrPhoenix said:
    > you guys are special, not gonna lie xD you are [filtered] about the game on PATCH DAY when has this game ever been at 100% when patches first come out like cmon xD

    ecks DEE

    Communication is important, mkay?
  • DenommenatorDenommenator admin
    Babbelsim wrote: »
    Denommenator wrote: »
    We'll be up in less than 30 minutes, very likely much sooner than that. Apologies for the lack of communication the three of us on the TERA team were running around, investigating errors, and pushing fixes.

    EDIT: And SingleBear too!

    @Denommenator will there be a small roll back seeing as people got loads of tokens from the convert error?

    Here's what we found as it relates to the dismantling rates of the following items: Talisman of Lakan, Badge of Loyalty, and Lakan's Banner.

    It was communicated that these items would dismantle to 400, 240, and 80 Entropic Emblems, respectively. In fact, this is not true and appears to be a mistake in our build notes. Instead, they convert to 4,800, 2,880, and 960 Metaphoric Emblems. This appears to be the intended design based on our analysis of the game files and the (incorrect) documentation we received.
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