User Authentication Failed

Once again, when does this reset and allow me to login to my other accounts?

Comments

  • When does this reset and allow me to log into my remaining alt accounts?
  • Customer support has a handy little guide here.
  • Halrath wrote: »
    Customer support has a handy little guide here.

    Would it be 6 accounts per IP ? And would there be a way for support to manually reset it?
  • Sd123as wrote: »
    Halrath wrote: »
    Customer support has a handy little guide here.

    Would it be 6 accounts per IP ? And would there be a way for support to manually reset it?

    You should be able to access any of these Accounts after a 24 hour period has gone by, and as long as you remain under the 6 Accounts Accessed per 24 hour time frame, you should no longer see this error going forward.

    Unfortunately, if it is currently blocking access to a particular Account, there is nothing our Support Team can do to resolve it until the time frame has past.
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