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[PS4/XB1] We have identified an issue that is preventing players from obtaining achievements. We are aware of this issue, and are working to solve this as soon as possible. Being that this issue will likely require an additional maintenance, we will inform players as soon as we have scheduled this fix. Thank you for your patience and understanding!

User Authentication Failed

Once again, when does this reset and allow me to login to my other accounts?

Comments

  • When does this reset and allow me to log into my remaining alt accounts?
  • Customer support has a handy little guide here.
  • Halrath wrote: »
    Customer support has a handy little guide here.

    Would it be 6 accounts per IP ? And would there be a way for support to manually reset it?
  • Sd123as wrote: »
    Halrath wrote: »
    Customer support has a handy little guide here.

    Would it be 6 accounts per IP ? And would there be a way for support to manually reset it?

    You should be able to access any of these Accounts after a 24 hour period has gone by, and as long as you remain under the 6 Accounts Accessed per 24 hour time frame, you should no longer see this error going forward.

    Unfortunately, if it is currently blocking access to a particular Account, there is nothing our Support Team can do to resolve it until the time frame has past.
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