[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20
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Once again, when does this reset and allow me to login to my other accounts?
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Would it be 6 accounts per IP ? And would there be a way for support to manually reset it?
You should be able to access any of these Accounts after a 24 hour period has gone by, and as long as you remain under the 6 Accounts Accessed per 24 hour time frame, you should no longer see this error going forward.
Unfortunately, if it is currently blocking access to a particular Account, there is nothing our Support Team can do to resolve it until the time frame has past.