[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85

[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20

User Authentication Failed

Once again, when does this reset and allow me to login to my other accounts?

Comments

  • When does this reset and allow me to log into my remaining alt accounts?
  • Customer support has a handy little guide here.
  • Halrath wrote: »
    Customer support has a handy little guide here.

    Would it be 6 accounts per IP ? And would there be a way for support to manually reset it?
  • Sd123as wrote: »
    Halrath wrote: »
    Customer support has a handy little guide here.

    Would it be 6 accounts per IP ? And would there be a way for support to manually reset it?

    You should be able to access any of these Accounts after a 24 hour period has gone by, and as long as you remain under the 6 Accounts Accessed per 24 hour time frame, you should no longer see this error going forward.

    Unfortunately, if it is currently blocking access to a particular Account, there is nothing our Support Team can do to resolve it until the time frame has past.
Sign In or Register to comment.