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Cant connect to the launcher

HaslaugHaslaug
in TERA PC - Bug Report
Hi,

I'v create a new account toda and when i try to log in with the launcher, i have this error message :-1:

https://gyazo.com/f6ec08951ab5c824328f6cf174761c61

I'v reinstall the game already but if you have an idea.

I'v made a ticket too btw :-1:

Ticket Number: 102417-000311


If a GM or someone else can help me with this issue pls...

Comments

  • HaslaugHaslaug ✭
    Any idea ?
  • Naru2008Naru2008 ✭✭✭✭
    If you've sent in a support ticket, just wait for a response.
  • ElmacanonElmacanon ✭✭
    Same, I have the same issue I can't log in but I can log on my other accounts. Funnily enough my girlfriend can log on my account on her PC, /shrug
  • mewsumewsu ✭✭✭
    pleaserino fixerino
  • ElmacanonElmacanon ✭✭
    Hello? Am tired of being unable to play the game, I bought an elite voucher when I came back and now it feels more like a waste thanks to this faulty system, I keep getting the User Authentication Error for days and none of the issues listed under that error apply to me, can you check something about it already? I just want to play your game but this comeback feels sour

    @Spacecats @Halrath @Geletron @seandynamite
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