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Connectivity Issue ( fixed)

Why the game stop my internet ? All other things works : youtube, facebook, google http://prntscr.com/hfxde3
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Comments

  • I redownloaded Tera, when was at last download ( i think ) , downloaded 29% and stop using internet(rcs rds fiberlink 1000 1gbps) what should i do?
  • DelusoDeluso ✭✭✭✭
    Do you see your hard disk activity went busy or just idling? Make sure you have at least 77 GB free space as suggested.
  • Run Tera as Administrator and check if a firewall or antivirus is not blocking certain files regarding Tera, add it as an exception, after you checked what is said above.
  • Deluso wrote: »
    Do you see your hard disk activity went busy or just idling? Make sure you have at least 77 GB free space as suggested.

    I have space no problem
  • Khatarsis wrote: »
    Run Tera as Administrator and check if a firewall or antivirus is not blocking certain files regarding Tera, add it as an exception, after you checked what is said above.

    Now i'm trying
  • Still no work...LOL
  • I mean now is downloading ....now i wait to see if complete. Ty guys
  • Whats wrong here? http://prntscr.com/hfxja3
  • I dont know how....i search on internet but nothing found.,...
  • Our support section might be able to help.
  • error page :)
  • counterpointcounterpoint ✭✭✭✭✭
    QBazxy wrote: »
    error page :)

    If you're getting an error page when going to to the support page... that could be indicative of a larger problem with your connection, more than just TERA.
  • It says DNS lookup failed in your diag, try changing your dns server or check to make sure there's no incorrect entry for tera in your hosts file.
  • But how to do this?
  • I know right now, my problem is dns and port fail....but what dns and port shoul i use to play tera na , and how change them.
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