[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20
Comments
Rua's dress would never come to NA tera.
One that is part of Nexon's Devcat's Mabinogi game, and NA nexon is greedy, if you want something from them BHS has to pay a lot of money.
However, Korea is hosting BHS's tera, so they would make things left and right to their games. Also, if you want nice clothings, check out mabinogi, or should I say fashionogi, they have a lot of cute outfits ._. Sometimes I wonder if the old outfits in tera were copied their designs.
I honestly would like an answer from EME, the behaviour they have given to the community is garbage.
The events we have are a joke, and honestly a lot of things needs to be fixed and done. I don't get why EU is doing so much better than us. EME [filtered] up is when they had tonka leave as a community manager. He made good events and actually knows the game and plays it, he also actually hosts pvp stream WHERE HE UNDERSTANDS THE PVP. So many things needs to be fixed... but will we ever get what we want ? Nope. And that is how EME might lose their player base to EU Gameforge. FIX UR [filtered] AND LISTEN TO THE COMMUNITY!
For the love of god, EME, tell me you guys are doing something like this!
Anyway, it looks neat.
it's a job, they're getting paid to do it. i'm sure a paycheck is more than enough to soften the blow of someone's hurt feefees because customers are unsatisfied with their performance. if they're mature enough they'll take it as inspiration to step up their game, not cry about it.
FWIW, this isn't really the main issue. At the time when the old community team was here there were 3 community team members dedicated full-time to TERA (and multiple production team members), including one just specializing full-time on events. Now, there's 1 person shared between TERA and other games, overseeing all community team activities. If TERA still had that kind of staffing, they could have someone who understands PvP, and so on. The problem isn't any one person. The problem is that top management doesn't have or isn't investing the resources to meet peoples' expectations.
(And, well, they didn't have him leave. He quit the industry entirely to pursue another field.)
I'd like some other events, mongos isn't bad, but honestly some things to entice people to stick around and bring us all together. I think there is a lot we'd all like to see done. I just wish EME could get BlueHole to listen and give us more of what we want/need.
> I wish EME could hire Tera EU community manager. He seems to be a better event planner than ours...
This.
That would be great event! I'm up for it but if there said something about rewards that should be rewards. No chance on them. NOT CCB. Not pots and not nocts that we can pick ourself in any amount we need.
P.s and not loot boxes. No one likes. this trash.
Give to the girls dresses or mounts pr pets as in EU. Or this is impossible to actually reward for real...?
So how do we get our voices heard by upper management, considering the community manager(s) barely even listen or respond to the player council members?
> Moving over to Tera EU sounds more and more tempting by the day. Ironic since i started playing here because of Gameforge's reputation but to be brutally honest EME hasn't exactly been impressing me lately.
Lmao this.
Time to download tera EU again.
I guess I would ask the question the other way: if you were able to get their attention, what's the elevator speech that will sell them on both the problem and the solution?
Sam Kim and various BHS people actually do check the forum from time-to-time but it's really hard to separate the true issues from the "whining." Not to mention, there's dozens of different opinions about what the most crucial issues to solve are and how to solve them, and the vast majority of the issues people complain about are really BHS problems. For myself, I try to focus on things in their control where both the problem and solution are easy to articulate, but everything still has to be prioritized (and they have to agree).
Should also note, they're still trying to hire and onboard more people too, and that's been part of the problem as well. When you're already going insane and can most use the help, it's also the time when you have the least time to find/interview/train them.
Well as a player council member, haven't you brought up issues that are better communicated than our "whining"? I've talked to player council members who have made active attempts at suggestions for pvp rewards, events, and have gotten completely ignored. PVP is dying, it's not hard to tell that only FWC pops, and that is an issue when there are multiple battlegrounds. Has EME updated the battleground calendar for December yet?
Each event, each patch brings activity to the game then game gets quiet, beside dungeons, there is nothing to do really.