[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85

[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20

Help retrieving old account

Hello, I need some help retrieving my old account that I created when the game was released and had to pay to play them game. It was registered to my old college email, and as most know, they deactivate those shortly after graduation so I no longer have access to the email in question. I have submitted a ticket and been waiting to hear back on it, but nobody has responded. Can someone from EME please assist?

Comments

  • Try this email adress, include your ticket number in your post. [email protected]
    When I returned I could no find my toons, turns out they were consolidated onto Fey Forest. If you have any access at all you might find your toons there.
Sign In or Register to comment.