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User authentication failed

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Comments

  • edited December 2017
    I am able to login in the En Masse Launcher (For Kritika Online) but not on this.
  • Trappie wrote: »
    I am still having this issue :/

    Alright, If you haven't already done so, can you please make a Support Ticket ?

    If you have already made a Ticket in the last 6 hours, can you check to see if you've already received a reply, and update that Ticket, so that we can continue to investigate ?

    Thanks!

    Hi there, I am a new player and just downloaded the game but am running into the same issue. I get the user authentication failed error when I try to log in from the launcher. I am located in California so I am not sure why this is. Any help would be appreciated thanks!
  • 5MX9ELAAFR wrote: »

    Hi there, I am a new player and just downloaded the game but am running into the same issue. I get the user authentication failed error when I try to log in from the launcher. I am located in California so I am not sure why this is. Any help would be appreciated thanks!

    it happens always the first time u login the launcher after creating a new account. u need to wait 24h to be able to play normally.
  • 5MX9ELAAFR wrote: »

    Hi there, I am a new player and just downloaded the game but am running into the same issue. I get the user authentication failed error when I try to log in from the launcher. I am located in California so I am not sure why this is. Any help would be appreciated thanks!

    it happens always the first time u log in the launcher after creating a new account. u need to wait 24h to be able to play normally.

    it's been 3 days I tried logging with my email all time it says " restricted account login error"
    and when trying to log in with facebook it says " user authentication error" I have 77 minutes of playtime in steam without even passing the launcher so that just tells you how long I've been trying to work around this issue.

    I have sent a ticket with no reply so far.
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